Key Account Manager

Lead Exposure Elimination Project

19d•Remote

About The Position

LEEP is seeking a strategic and results-oriented professional with exceptional relationship-building and communication skills to join the central industry team. As a Key Account Manager, you will own relationships with manufacturers at an organizational-level, support LEEP’s Program Managers with priority country-level manufacturers, and co-ordinate engagement with cross-country manufacturers. You will play a critical role in designing and implementing systems to help our team effectively target and engage manufacturers as we support them in the shift to lead-free paint. You will combine strategic thinking with hands-on delivery, demonstrating how to achieve ambitious goals while supporting others to do the same. We are looking for candidates with strong interpersonal skills, proven experience in relationship management, a tenacious and goal-oriented mindset, and a deep commitment to LEEP’s values. By supporting LEEP’s industry work you will be able to play a pivotal role in eliminating lead exposure globally, working directly with manufacturers to create safer products, positively impacting the lives of hundreds of thousands of people.

Requirements

Experience in key-account management, enterprise/technical sales, strategic account management, strategy consulting, or a similar commercial role involving complex stakeholder management and influencing decision-makers.
Experience winning new customers or partners, not just managing and growing existing accounts.
Successfully influenced customers to adopt a new product, process, or way of working where doing so involved a meaningful cost, operational, or commercial trade-off.
Exceptional communicator who can quickly build rapport with senior stakeholders, develop persuasive and tailored messaging, and lead conversations and presentations that move people to action.
Comfortable influencing without formal authority and working as a thought partner to colleagues who retain ownership of their accounts or programs.
Can take a broad strategy and turn it into a practical plan, setting priorities, identifying actions, and driving execution across multiple countries.
Proactive and tenacious when faced with obstacles, ambiguity, or stalled engagement, and comfortable finding creative ways to move things forward.
Strong technical curiosity and comfortable learning about paint, chemicals, raw materials, and manufacturing processes.
Highly self-directed and able to manage competing priorities and take ownership in a fast-paced, remote environment.
Motivated by LEEP’s mission and excited by the opportunity to use commercial skills to drive large-scale change in the paint industry.
Full professional proficiency in English.
Willing and able to travel approximately 8–12 weeks per year to engage manufacturers and support LEEP’s programs in person.

Nice To Haves

Full professional proficiency in other languages, in particular: French, Arabic, Spanish, Mandarin, Hindi or Urdu
Familiarity with lead generation, sales, outreach, or partnerships in complex industries like chemicals or pharma

Responsibilities

Lead key industry accounts (40%): Own priority manufacturer accounts that sit outside of LEEP’s country programs, and coordinate relationships with manufacturers spanning multiple programs. Develop and execute tailored account strategies, translating LEEP’s broader industry strategy into clear priorities, engagement plans, milestones, and actions. Build and manage a pipeline of new manufacturer relationships and identify opportunities to expand LEEP’s engagement across the paint industry. Build and maintain relationships with key manufacturers through regular outreach - including calls, email, social media, and in-person meetings in priority regions. Lead outreach, negotiations, and ongoing relationship management for accounts you directly own. Track progress across priority accounts, identify barriers and opportunities, and take action to move stalled or high-potential engagements forward. Learn from LEEP’s previous manufacturer engagement and use those insights to continuously improve our approach.
Support Program Managers on their most important manufacturer partnerships (40%): Act as a strategic thought partner to Program Managers on their highest-priority manufacturer accounts. Maintain regular touchpoints with Program Managers to help shape account strategies, prepare for important engagements, and identify opportunities to move relationships forward. Provide hands-on support to unblock stalled or challenging manufacturer engagement, while keeping the Program Manager as the owner of the relationship and program. Bring relevant commercial and relationship-management experience to help Program Managers approach manufacturer engagement strategically and effectively.
Strengthen key-account management across LEEP (20%): Improve LEEP’s approach to key-account planning, including developing practical tools, processes, and ways of working. Capture and share lessons from manufacturer engagement to strengthen practice across programs. Support Program Managers to build their key-account management skills and approaches, as appropriate. Take on other strategic or operational priorities as needed to support LEEP’s engagement with industry. Develop high-quality tailored messaging and communications to support reformulation efforts including emails, social media, one pagers, pitch decks, videos, FAQs, and call scripts. Participate in weekly all-hands calls, program team meetings, and 1:1s with your manager.