Key Account Manager

Black Rifle Coffee Company • Remote TX, TX

1d • $90,000 - $110,000 • Remote

About The Position

The Key Account Manager – Grocery is responsible for driving profitable growth across a portfolio of regional grocery customers, including H-E-B, Meijer, Hy-Vee, Schnucks, Brookshire Brothers, and Rouses Markets. This role will directly own retailer relationships, annual business planning, distribution growth, trade investments, and overall account performance to deliver net revenue, market share, and gross margin objectives. The ideal candidate has direct CPG sales experience managing major grocery retailers, with specific experience working directly with H-E-B or Meijer corporate teams strongly preferred. This individual should be comfortable independently managing a complex portfolio of accounts.

Requirements

• Minimum 3+ years of sales or key account management experience within CPG, with direct grocery retail experience strongly preferred.
• Direct experience working with H-E-B or Meijer corporate teams required, including buyer relationships, line reviews, annual planning, promotions, and distribution growth.
• Demonstrated experience directly owning retailer relationships and a multi-account book of business, including revenue and customer P&L responsibility.
• Strong understanding of grocery retail economics, including trade spending, pricing, promotional planning, forecasting, customer profitability, and Joint Business Planning.
• Strong analytical, negotiation, presentation, and relationship-management skills with the ability to independently analyze account performance and translate insights into customer growth strategies.
• Bachelor's degree in Business or a related field, or equivalent combination of education and professional experience.

Responsibilities

• Directly own and develop retailer relationships across assigned accounts.
• Serve as the primary BRCC contact for buyers and key customer stakeholders, leading line reviews, negotiations, promotional planning, new item sell-in, and distribution initiatives.
• Translate annual operating plans into customer-specific Joint Business Plans (JBPs) and growth strategies focused on revenue, distribution, assortment, shelf presence, and market share.
• Own customer P&Ls and manage trade spending, pricing, promotional investments, deductions, and customer agreements to drive profitable growth.
• Analyze sales, velocity, distribution, promotional performance, and customer profitability to identify opportunities and proactively address performance gaps across the portfolio.
• Partner closely with Sales, Trade Marketing, Supply Chain, Finance, and Marketing to support forecasting, retail execution, customer initiatives, and long-term account growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level