Key Account Manager, Lumen

Corning•Florida City, NC

1d•$121,441 - $166,982•Hybrid

About The Position

Corning is a world leader in glass, ceramic, and materials science, known for pushing the boundaries of what's possible. Our Optical Communications segment has evolved into a comprehensive provider of industry-leading optical solutions. We are seeking a strategic, results-driven Key Account Manager to strengthen and expand our business relationship with Lumen. The ideal candidate will possess deep knowledge of the telecommunications industry, strong negotiation skills, the ability to manage complex contractual negotiations, and a proven ability to build trusted partnerships that drive profitable growth for Corning.

Requirements

Bachelor’s degree
Minimum 5 years of experience in account management or business development, preferably within the telecommunications industry
Strong understanding of Lumen’s business operations, market dynamics, and competitive landscape
Exceptional communication, interpersonal, negotiation, and presentation skills, with a strong executive presence.
Ability to support all levels within the organization, from the field level to the C-suite

Nice To Haves

Existing relationships within Lumen are highly desirable

Responsibilities

Develop and execute a comprehensive business development strategy to strengthen Corning’s relationship with Lumen and support long-term account growth.
Identify, evaluate, and pursue new business opportunities within the account to expand revenue, market share, and strategic value.
Partner cross-functionally with Sales, Marketing, Market Development, Product Development, Pricing, Product Line Management, Applications Engineering, Customer Service, Systems Engineering, and Technology to deliver aligned strategies and a consistent customer experience.
Monitor industry trends, customer requirements, buying drivers, and competitive activity to identify profitable growth opportunities and mitigate potential risks.
Lead regular meetings, business reviews, and presentations with Lumen stakeholders at all levels, from field teams to executive leadership, to review performance, address issues, and advance new opportunities.
Develop and implement account and distribution program plans that deliver integrated product, process, service, and technical solutions aligned with Corning’s value proposition, while supporting sales team members with subject-matter expertise.
Negotiate and manage complex, multi-year contracts in partnership with Pricing, Product Line Management, and other internal stakeholders, while providing leadership with updates on account performance, business development activities, partnership status, and sales forecasts.