Key Account Manager

Zones.•Auburn, WA

About The Position

A Key Account Manager (KAM) represents Zones, our capabilities and personal IT subject matter expertise to our clients and prospective clients to ensure that they view Zones as a single source for all their IT needs. We provide each motivated seller with a portfolio of prospective clients and potential buying accounts designed to help them build their book of business. In addition, you will be targeting new business to expand your territory and client portfolio. This position includes extensive training in Zones Solutions, the technology industry and Zones’ sales/prospecting/account development techniques.

Requirements

5-7+ years of outside field sales experience in the IT Hardware, IT Software, or IT Services industry within your local territory
Ability to navigate Global level organizations to run discovery, identify buying cycle, and facilitate sales cycle
Experience in carrying an individual sales quota goal/metric with noted achievement
CRM database experience
Knowledge and experience of Professional and Managed Services
Demonstrated success calling prospects and following warm leads with desire to impact business landscape through closing on our suite of technology solutions.
Effective communicator who can identify business problems that can be solved with a connection to Zones’ products and solutions.
Retain high energy and positive attitude and “bounce back” mentality in the always evolving technology sales industry.
Team oriented, transparent, authentic, seeks win-win solutions with use of the vast Zones team of resources.
Motivated, confident, proactive self-starter with “own my business” attitude and strong ability to set and maintain a productive cadence throughout each day in a dynamic and fast-paced environment.
Ability to absorb technology concepts and translate them to Zones’ solutions to impact clients’ expected business outcomes.

Responsibilities

Practice strategic relationship development and management for each client and prospect to obtain a deep understanding of the client’s business.
Become a proactive and trusted client partner with the aim of establishing Zones as an extension of the client’s IT department.
Proactively collaborate with a variety of IT decision makers to improve their technology infrastructure and solve business problems.
Initiate conversations, identify opportunities and execute sales for core products, cloud, managed solutions and professional services.
Upsell, cross sell, and attach products and services to maximize margins using a consultative approach.
Research, prepare and proactively execute calls into prospects and client accounts using trained best practices.
Orchestrate internal Zones resources to sell solutions and provide Five-Star Service that exceeds client expectations.
Work in a team sales environment and proactively partner with field sales, marketing, channel partner resources and other Zones departments to maximize efforts and sales opportunities.