Key Account Manager

Jobsite Industrial Rental Services•Toronto, ON

12d•Hybrid

About The Position

The Key Account Manager operates as the direct liaison between our branches and our customers, and is a crucial position in developing and maintaining the relationships that are required to grow our business.

Requirements

The ability to provide excellent customer relations while keeping a positive attitude
Previous experience in a related field, and existing knowledge of industrial construction equipment and tooling
Experience in Microsoft applications, specifically: Outlook, Word, Excel, and Teams
Attention to detail and effective paperwork organization
A self-starter, with a keen sense of time-management and effective planning skills
Good communication and people skills
Ability to cater to customer schedules and attend possible after-hour events
A clean driver's abstract
Travel when required
The desire to work effectively within a team environment

Nice To Haves

Proficiency/prior experience with Systematics would be considered an asset
Technical aptitude of Jobsite equipment and operations would be considered an asset

Responsibilities

Provide excellent customer relations while keeping a positive attitude
Manage accounts
Visit job sites and offices
Develop positive relationships and rapport with internal teams and clientele
Identify and follow-up with prospects
Acquire customers’ orders, communicate orders to branches/stores, follow-up on orders
Deliver equipment to customers when necessary
Deliver and communicate promotional material
Cater to customer schedules, after-hour events and emergencies, as well as on-call schedules
Work with Microsoft applications, specifically: Outlook, Word, and Excel
Other Duties as assigned