Key Account Manager, Fresno

Dompé•San Mateo, CA

30d•Onsite

About The Position

Dompé is an Italian bio-pharmaceutical company focused on innovation, with a long tradition in personal wellness and a commitment to research and development to meet unsatisfied therapeutic needs. Established in 1940, Dompé has an industrial and biotech research hub and branches in Europe. The US headquarters are in Boston (R&D) and the San Francisco Bay Area (Commercial Operations). The Key Account Manager (KAM) reports to the Regional Sales Director and is part of a specialty field team supporting Dompé’s first ophthalmic biologic product for patients with neurotrophic keratitis. The KAM is responsible for educating healthcare professionals and support staff, maintaining disease and product expertise, and supporting physicians and patients by developing center-specific plans, deploying messages and resources, and understanding local payer dynamics. The role requires adherence to compliance policies and Dompé's core values: Integrity, Speed, Knowledge, Passion, Attention to Detail, Reliability, Flexibility, and Teamwork. The company seeks individuals with an entrepreneurial spirit, flexibility, and adaptability.

Requirements

Bachelor’s degree required
5+ years of demonstrated successful relevant healthcare sales or account management experience, including being accountable for own territory and large geography
Live within the stated KAM geography

Nice To Haves

Advanced educational degree or experience in the Healthcare field preferred
3+ years of experience in biotech/specialty sales, preferred
Prior work with rare or orphan disease products
Eye care sales experience and relationships in anterior segment therapeutic area, in both private clinic and hospital/academic setting
Exceptional clinical acumen with the proven ability to excel in a scientifically complex and stimulating environment
Proven track record of exceeding business goals
Keeps current and develops deeper and broader experience in own functional area
Self-motivated and assertive with the ability to act with urgency
Understands strategic priorities developed by leadership team
Is open to and actively solicits feedback on performance and skill development needs
Demonstrates appreciation for diversity of perspectives and approaches among peers
Strong strategic planning and organizational skills

Responsibilities

Achieves business goals on a quarterly and annual basis
Become an expert in the science of corneal healing and in our clinical trial data, and be able to verbalize its significance to others
Serve as a resource to aligned accounts including physicians and their staff in order to enable appropriate education and access to our medicines
Work collaboratively with cross-functional partners including but not limited to patient access managers, managed care, medical science liaisons, marketing, human resources, legal and compliance
Create and implement an effective business plan to guide strategy and track progress throughout the year in an effort to compliantly achieve short and long-term business objectives
Leverage internal data and tools, analytics and insights to determine where and how approved resources and marketing messages should be deployed within territory
Manage assigned territory budget effectively
Create, build and maintain relationships with cornea thought leaders in local area in partnership with key internal Dompé team members
Actively participate and lead territory business planning meetings
Represent Dompé at professional society meetings as assigned by Sales leadership
Demonstrate leadership within internal teams, sharing best practices and market dynamics with peers when appropriate
Comply with all laws, regulations and policies that govern the conduct of Dompé activities
Manage assigned geography with diverse customer base of physicians and accounts
Overnight travel by plane and by car is required and will range from 40%-60% depending on the geography and business needs of the individual territory