Key Account Manager

Montu

7d • Remote

About The Position

The Key Account Manager (KAM) is the primary commercial and relationship lead for Montu’s prescribing partners and clinic groups. This role is responsible for driving adoption and growth of Montu’s technology ecosystem, platforms, and product portfolio by aligning solutions to partner and patient needs. The KAM builds trusted partnerships, supports digital enablement, and delivers sustainable commercial outcomes through increased platform usage, prescription volumes, and long-term partner engagement. Territory covers Brisbane South and Gold Coast. This is a work from home-based role, however you will be expected to spend 4-5 days per week on the road.

Requirements

• Demonstrated experience (3+ years) as a highly successful Sales Representative, Account Manager or Business Development Manager.
• Demonstrated experience or strong capabilities in working with digital platforms, systems, or technology enabled solutions, with the ability to educate and support customers in adopting new tools and workflows.
• Strong capability to drive platform adoption, product utilisation, and revenue growth through value-based selling and education.
• Highly developed stakeholder engagement skills, with the ability to establish trusted, long-term partnerships with healthcare professionals and clinic groups.
• Strong negotiation skills, with ability follow-through on partner contracts.

Nice To Haves

• Experience working within GP settings and current relationships with healthcare professionals or clinic settings will be highly regarded.

Responsibilities

• Drive commercial uptake of Montu platforms, brands, and product lines, including increased UMeds usage and prescription volumes.
• Conduct partner needs assessments to identify opportunities and tailor solutions that improve clinical and commercial outcomes.
• Deliver forecasting, account planning, and performance reporting to support strategic decision-making.
• Support new partner acquisition in collaboration with Leafio KAMs and manage effective transition from deal to ongoing account management.
• Achieve agreed activity, meeting, and sales targets through disciplined execution of structured sales processes.
• Monitor market dynamics, competitor activity, and industry trends to identify growth opportunities.
• Build and maintain strong, trusted relationships with healthcare professionals and clinic groups.
• Act as the central liaison between partners and Montu, ensuring clear communication and timely issue resolution.
• Provide high-quality ongoing support in collaboration with internal teams to ensure partner satisfaction and retention.
• Support leadership initiatives related to partner performance, business development, and long-term relationship growth.
• Serve as a subject matter expert on Montu platforms, products, and innovations.
• Educate partners on product benefits, clinical applications, and appropriate usage to support efficient prescribing and improved patient outcomes.
• Communicate the value of Montu’s technology-enabled solutions using insights, data, and evidence-based messaging.
• Support the development and execution of education strategies for key prescribers and healthcare professional communities.
• Maintain accurate and timely documentation of all partner interactions, forecasts, and activities in CRM systems.
• Provide regular, high-quality reporting on sales activity, partner performance, market insights, and feedback.
• Collaborate cross-functionally with sales, marketing, design, logistics, customer support, and leadership teams to deliver partner-focused initiatives.
• Contribute to continuous improvement of processes, partner experience, and commercial effectiveness.

Benefits

• Access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
• Discounts with over 450 retailers through our employee discounts platform.
• Full-time, work-from-home role.
• Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.
• Mental health support through our wellbeing platform, Unmind.
• Private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Work from home equipment benefit.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed