Key Account Manager

RXO•Naperville, IL

7d•Onsite

About The Position

As a Key Account Manager in Brokerage at RXO, you will serve as the daily point of contact and relationship manager for our most important clients. RXO is a leading provider of transportation solutions, revolutionizing the industry with cutting-edge technology, a massive network, and a commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $45,000 to $50,000. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

Requirements

Bachelor’s degree or equivalent related work or military experience
1 year of professional experience

Nice To Haves

5 years of experience in a transportation sales environment
Excellent verbal and written communication skills

Responsibilities

Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction
Expand current customer accounts through ongoing relationship development
Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations