Key Account Manager (Central)

MRO MaryRuth, LLC•Los Angeles, CA

79d•Remote

About The Position

The Key Account Manager is responsible for managing and growing assigned retail accounts to achieve sales, distribution, and profitability objectives. This role executes account strategies aligned with MRO’s overall sales and brand goals and serves as the primary day-to-day contact for assigned customers and broker partners. The Key Account Manager partners closely with the National Sales Manager and internal cross-functional teams to deliver strong in-market execution, close distribution gaps, support innovation launches, and ensure MRO is represented effectively across assigned accounts.

Requirements

Degree in Business, Business Administration, Marketing, or related field or equivalent experience required.
4+ years’ experience in CPG sales, with experience working with distributors, brokers, and brick and mortar retailers required.
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and recommendations, and to drive actions.
Proficiency in Microsoft PowerPoint and deck/presentation creation.

Nice To Haves

Proficiency in the use of syndicated data such as Nielsen, IRI, SPINS and customer portals is strongly preferred, with a minimum of intermediate-level Excel skills required.
Exceptional communication and relationship management skills.

Responsibilities

Execute account strategies for assigned retail accounts to achieve company sales, distribution, and profitability goals.
Manage day-to-day relationships with assigned accounts and broker partners, serving as the primary operational contact.
Plan and execute customer marketing and promotional strategies in alignment with MRO objectives and guidelines.
Partner with the National Sales Manager to support target account initiatives and new business development efforts.
Develop and manage annual account plans focused on volume, distribution, merchandising, and promotional execution.
Manage assigned trade promotional spending in accordance with company objectives and approved budgets.
Support the development of retailer business plans to drive profitable volume growth.
Close distribution gaps through effective selling, assortment optimization, and execution of approved strategies.
Support innovation sell-in and assist with product launches for assigned accounts.
Prepare and deliver monthly, quarterly, and annual forecasts for assigned accounts aligned with company targets.
Participate in quarterly and annual account reviews, ensuring MRO is represented effectively.
Monitor and communicate key market events, retailer initiatives, and competitive activity to internal stakeholders.
Position MRO for submissions and line reviews for assigned accounts in coordination with leadership.
Develop and maintain strong working relationships with key customer contacts and internal partners.
Support the development and execution of promotional sales plans and ensure proper utilization of marketing funds.
Conduct retail sales meetings with broker partners to support training, execution, and merchandising objectives.
Utilize available broker tools and resources to support sales performance and execution.
Attend trade shows, demo events, and customer meetings as needed.
Travel for live face-to-face meetings at retailers’ corporate offices, as well as virtual meetings, to support account objectives.
Travel (up to 50%) may be required on an as-needed basis with advance notice provided to the employee.
Other duties as assigned.

Benefits

Competitive compensation, commensurate with experience.
Paid sick time.
Paid holidays.
Flexible paid time off.
Paid volunteer time off.
Medical, vision, and dental insurance.
Flexible Spending Account - FSA.
Company matched (4%) 401k.
Eligibility for discretionary bonus.
Employee and immediate-family discounts on all products (upon 60 & 90 days of employment).