Key Account Manager

The Hain Celestial Group•Remote US Location,

9h•$90,000 - $155,000•Remote

About The Position

The Key Account Manager owns day-to-day delivery and execution for an assigned account or group of accounts, with accountability for both growth and operational performance. This role delivers against revenue, trade, and margin targets by balancing strategic priorities with real-time issue resolution across pricing, service, deductions, and in-market execution. The KAM operates at the center of the business, translating plans into execution while navigating customer demands, internal constraints, and ongoing trade-offs.

Requirements

Bachelor’s degree in Business, Marketing, or related field.
5+ years CPG industry experience.
Experience managing broker led accounts for Northeast grocer customers
Strong financial acumen, category management expertise, and communication skills.
Customer Business Planning – Expert
P&L and Trade Spend Management – Advanced
Strategic Selling & Influence – Expert
Negotiation – Advanced
Forecasting – Intermediate
Syndicated & Retail Data Analysis – Advanced

Nice To Haves

Direct experience managing ADUSA and/or Wakefern
Experience with natural/organic CPG brands.
Exposure to eCommerce/omni-channel.
Experience with retailer or customer systems and syndicated data tools (e.g., POS reporting portals, NielsenIQ/IRI, loyalty or panel data, eCommerce analytics).

Responsibilities

Lead the development and execution of annual and quarterly joint business plans aligned to volume, revenue, share, and profit targets.
Identify and pursue growth opportunities across assortment, pricing, in-store execution, and eCommerce strategies.
Build and maintain senior-level relationships with buyers and merchant teams.
Serve as primary point of contact for all account activity.
Manage broker team to ensure alignment to internal commercial priorities as well as execution against key retailer timelines.
Collaborate across Brand, Trade, Shopper Marketing, Finance, Supply Chain, Demand Planning, and Revenue Growth Management.
Monitor and report performance using syndicated data and retailer POS.
Deliver data-driven selling stories.
Deliver trade targets and support accurate accrual tracking.
Implement 4P strategies and support eCommerce optimization.
Own forecasting accuracy and provide business updates.
Manage trade budget and compliance.