Key Account Manager

Bakelite•Atlanta, GA

21d•$125,000 - $153,000

About The Position

As Key Account Manager at Bakelite, you’ll help us create a better tomorrow with sustainable and innovative chemistry today. We’re Everywhere. Everywhere you look, you’ll find products enabled by Bakelite, from stronger homes to safer automobiles and everywhere in between. With more than 100 years of history and strong customer relationships, we boldly engineer sustainable products to tackle our world’s most challenging demands. Join Our Team and Help Us Build a Stronger, Safer, Better World. It’s Better with Bakelite. You will be a culture creator, through cross-functional collaboration and leadership, as our KAM will have a unique opportunity to enhance the day-to-day experience of the Bakelite team. You’ll enhance customer satisfaction, through your personalized service and effective problem-solving, and ensure clients receive the best possible experience, fostering loyalty and trust. You will add value and grow market share through identification, business development and closure of leads with new and existing customers. You’ll promote innovation by understanding client needs, market trends, influence product development and improvements, and drive innovation within key consumer industries. You will support sustainable practices by being an advocate for and implementing environmentally friendly solutions and practices, promoting sustainability across several industries.

Requirements

B.S. Degree (Chemistry, Engineering, Biology, or Business) minimum requirement.
Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background with emphasis on Industrial Chemical markets.
Must have demonstrated evidence of a high degree of productivity and have a high level of knowledge/skills in the commercial field and technical fields.
Ability to work well independently to achieve objectives and goals, while also forging connections with remote work groups.
Experience with contracting, negotiating both internally and with the customer.
Good interpersonal communication and desire to be a part of a team.
Must be at least 18 years or age.
Willing to take a drug test.
Submit to a background investigation as part of the selection process, as well as additional periodic background checks as required by the Chemical Facility Anti-Terrorism Standards (CFATS) or regulations adopted by the Department of Homeland Security or other regulatory agencies.
Candidates are required to have unrestricted authorization to work in the United States.

Nice To Haves

Account or Commodity Management, including negotiations experience.
Application knowledge.
Value quantification experience.
OEM & fabricator company experience in resin and chemical intermediate markets.
Training in finance and marketing.
Commercial experience with lean methodology.

Responsibilities

Work closely with internal teams, including customer excellence, operations, supply chain, and product development to deliver value-add solutions to clients.
Build and maintain strong, customer centric relationships with key strategic accounts. Foster multi-level relationships between Bakelite and customers. Contract with strategic customers.
Identify opportunities for growth within the market, as well as existing accounts, and develop strategies to capitalize on them. Develop key account plans for review with commercial team and leadership.
Achieve sales targets and drive revenue growth through effective account management, managing market dynamics against Bakelite needs and capabilities.
Accountability for timely price updates and communication, collaboration with sales coordinators, customer excellence, and supply chain, and execution on pricing initiatives to meet business plans.
Stay updated on industry trends, market conditions, and competitor activities to provide strategic insights.
Address client issues and concerns promptly and effectively, ensuring high levels of customer satisfaction. Responsiveness is critical.