Key Account Manager

ImpactBio•Waltham, MA

5d•Hybrid

About The Position

ImpactBio has partnered with FORMULATRIX to support them with their staffing needs in identifying a Key Account Manager (KAM). With US Headquarters in Bedford, MA, it will allow the KAM to be onsite as needed to interact with Clients, Product Managers, and have hands on access to equipment. Diversity of thought and opinion is very important at FORMULATRIX and their free-thinking corporate culture is a critical factor in successfully conceptualizing and implementing new products. The size of their operation allows employees to have a strong sense of individual accomplishment while working in a team environment. The KAM will cover the North America and Canada - representing FORMULATRIX’s Protein Crystallography equipment and software. This position requires a hands-on, organized, and detail-oriented person able to work in a fast-paced environment. The candidate should be comfortable making cold calls, learning the customer’s needs and presenting FORMULATRIX solutions.

Requirements

Bachelor’s degree in Life Sciences, Chemistry, Biology or Technology required (master’s degree preferred)
2 - 3 years of successful selling into the life science industry or other related industry AND / OR hands-on experience in structural biology, or proteomics required
Strong commercial business acumen
Excellent communication skills both verbal and written, comfortable and successful cold calling to reach out to prospective clients
Strong presentation, negotiation and closing skills
Excellent prioritization and time management skills
Proven ability to utilize your technology savviness to quickly learn technical products and convey complex information in a persuasive, comprehensible manner
Self-motivated and proactive individual with high initiative and follow-up
The ability to think strategically and problem solve creatively
Strong computer skills
Able to travel as necessary to meet customers, perform demonstrations of our equipment and attend trade shows.
Must possess a valid driver’s license and maintain an acceptable driving record

Nice To Haves

master’s degree preferred

Responsibilities

Effectively identify prospective customers through cold-calling, emails, and lead generation, to promote FORMULATRIX’s Protein Crystallography equipment and software to schedule and provide quotations, negotiate pricing, follow-up with purchasing, and transition the post-sales installation to the support team.
Establish and Build customer relationships within academic research and pharmaceutical companies to support growth and expand business within your assigned territory.
Quickly learn the FORMULATRIX technical product portfolio and conduct compelling presentations to prospects.
Conduct interactions with internal and external customers with a high level of integrity to ensure FORMULATRIX maintains its reputation as a market leader for products and customer service.