Key Account Manager

LANXESS Corporation • North Fayette Township, PA

24d • Onsite

About The Position

The Key Account Manager will manage and expand assigned strategic customer accounts, driving profitable growth through commercial execution, account planning, contract negotiations, pricing management, and identification of new opportunities across the PLA portfolio. This role involves developing and implementing strategic account plans to increase customer penetration, strengthen relationships across procurement, technical, operations, and management functions, and support long-term business growth. The position also requires providing market intelligence and customer insights related to industry trends, competitive activity, product applications, and demand forecasts, communicating these findings to regional and global commercial teams. Additionally, the role involves identifying, qualifying, and developing new business opportunities through prospecting, customer engagement, value-based selling, product evaluations, trials, and commercial negotiations. Collaboration with Customer Service, Supply Chain, Marketing, Finance, and Technical teams is essential to ensure accurate forecasting, successful project execution, and high customer satisfaction levels. The Key Account Manager will build and maintain executive and operational customer relationships, providing regular account reviews, sales forecasts, and performance updates to business leadership. Monitoring competitive activity and market developments, and supporting strategic decisions through analysis of customer needs, industry trends, and growth opportunities are also key responsibilities.

Requirements

• Bachelor's degree required; business, chemistry, engineering or related discipline preferred.
• 7-10 years of relevant sales, commercial, or technical experience, including experience managing key customer relationships and complex negotiations.
• 7 - 10 years relevant work experience
• Key Account Management and Sales Leadership
• Contract negotiation, pricing strategy, and influencing skills
• Strategic and analytical business planning
• Customer relationship development across multiple organizational levels
• Industry, market, and competitive intelligence

Nice To Haves

• MBA beneficial

Responsibilities

• Manage and expand assigned strategic customer accounts, driving profitable growth through commercial execution, account planning, contract negotiations, pricing management, and identification of new opportunities across the PLA portfolio.
• Develop and implement strategic account plans that increase customer penetration, strengthen relationships across procurement, technical, operations, and management functions, and support long term business growth.
• Provide market intelligence and customer insights related to industry trends, competitive activity, product applications, and demand forecasts. Communicate findings to regional and global commercial teams to support business strategy.
• Identify, qualify, and develop new business opportunities through prospecting, customer engagement, value-based selling, product evaluations, trials, and commercial negotiations.
• Collaborate with Customer Service, Supply Chain, Marketing, Finance, and Technical teams to ensure accurate forecasting, successful project execution, and high customer satisfaction levels.
• Build and maintain executive and operational customer relationships while providing regular account reviews, sales forecasts, and performance updates to business leadership.
• Monitor competitive activity and market developments, supporting strategic decisions through analysis of customer needs, industry trends, and growth opportunities.

Benefits

• Competitive compensation packages, inclusive of a global bonus program.
• A variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.
• Flexible working arrangements in all countries in which we operate.
• Commitment to professional and personal development and encouragement in the ongoing pursuit of education, training and knowledge through both formal and informal learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior