KAM

Syensqo • Lawrence, NJ

1d • Hybrid

About The Position

The Key Account Manager, Contract Manufacturing will implement Syensqo’s Consumer Care strategy by developing business with contract manufacturers in North America. The role is responsible for developing and executing the Contract Manufacturer Strategy, coordinating communications, and overseeing short-term projects and long-term strategic priorities for contract manufacturer accounts. The position manages existing accounts and develops new business, gathering business information, creating commercial tactical plans, and executing them to drive company growth.

The role partners with regional North America Business Development Managers and global Marketing and R&I teams to apply operational marketing and research initiatives toward new sales with profitable contribution margins. It builds customer relationships through proactive communication and regular visits, serves as a key customer contact, and provides information about products, applications, and trends. The Key Account Manager monitors industry trends, customer needs, and competitors; proposes solutions to customer problems; coordinates internal resources as needed; and works to resolve customer issues.

The position is accountable for KPI objectives aligned with global marketing, pricing strategy, and commercial guidelines. It designs and updates Key Account Plans and continually develops knowledge of products, applications, and markets. The role offers the opportunity to create and develop a new market segment in North America within a global organization. It is a hybrid position and requires availability and ability to visit on-site laboratories.

Requirements

• At least 8 years of experience in the Home & Personal Care market.
• Sales experience in the contract manufacturing space or direct experience working within a contract manufacturer.
• Experience selling Consumer Care products.
• Experience developing a five-year strategic roadmap for growth.
• Scientific and technical background in chemistry, formulation, and consumer markets.
• Strong development mindset and strategic thinking.
• Sales, technology, or formulation background.
• Entrepreneurial, hunter-oriented mindset and motivation to deliver business results.
• Strong team-player skills and ability to navigate complex organizations.
• Strong communication skills, including the ability to create presentations and communicate marketing and technical information to broad audiences.
• Availability and ability to visit on-site laboratories.

Nice To Haves

• Bachelor of Science or Bachelor of Arts degree, preferably in a chemical or associated field.
• MBA.

Responsibilities

• Implement Syensqo’s Consumer Care strategy by developing business with contract manufacturers in North America.
• Develop and execute the Contract Manufacturer Strategy.
• Coordinate communications and oversee short-term projects and long-term strategic priorities for contract manufacturer accounts.
• Manage existing accounts and develop new business on directed and non-directed bases.
• Gather business information, develop commercial tactical plans, and execute plans to generate company growth.
• Work with regional North America Business Development Managers and global Marketing and R&I teams to leverage marketing and research initiatives for profitable new sales.
• Build and maintain customer relationships through proactive communication and regular visits to discuss existing business and commercial opportunities in targeted applications.
• Serve as a key customer contact and educate customers on products, applications, and trends.
• Monitor industry trends, customer needs, and the competitive landscape to inform strategy and identify opportunities.
• Evaluate and propose innovative solutions to customer problems, coordinating internal resources such as R&I when needed to meet customer requests and resolve issues.
• Achieve KPI objectives in accordance with global marketing and pricing strategy and commercial guidelines.
• Design and update Key Account Plans as needed.
• Maintain and continuously improve knowledge of products, applications, and industry markets.

Benefits

• Competitive salary and benefits package.
• Bonus and/or other incentives as part of total compensation.
• 16 or more weeks of maternity, paternity, and co-parenting leave, according to local regulations.
• Training platform for all employees.
• Free physical and psychological well-being sessions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed