Key Account Manager - Dealer Business Unit

Springs Window FashionsTampa, FL
Remote

About The Position

The Key Account Manager (KAM) is a critical growth owner within the National Accounts team of the Dealer Business Unit, responsible for driving revenue growth, profit performance, and long term account health across a defined, focused subset of national accounts. The portfolio is intentionally scoped to enable deeper engagement, proactive opportunity identification, and consistent execution, with full accountability for revenue and profit outcomes across assigned accounts as well as support execution of our largest national account, Budget Blinds. This is a remote position requiring approximately 40% travel, and candidates must reside within reasonable proximity to a major airport. Springs Window Fashions is North America’s premier window covering company, committed to creating the Best Experience for its Keys, consumers, end users, business partners, and communities. The Account Management team identifies and executes growth opportunities, expands programs, unlocks incremental revenue, and shapes the right portfolio of accounts while maintaining margin discipline and operational excellence. They build and maintain strong relationships with key corporate customer contacts and their broader stakeholder networks, and partner cross-functionally to deliver revenue, margin, and service outcomes that support profitable growth across the Dealer Business Unit.

Requirements

  • Bachelor’s degree required, business, marketing, or related field preferred
  • 2+ years of sales or account management experience (B2B preferred)
  • Experience working cross functionally in a matrixed organization
  • Strong communication, presentation, and interpersonal skills
  • Ability to work independently and collaboratively across cross-functional teams
  • Ability to travel up to 40% required, including attending annual conventions and sales meetings

Responsibilities

  • Own a defined, focused subset of national accounts (~$5–10M), with full accountability for revenue growth, margin performance, and account health
  • Support execution of Budget Blinds program initiatives by managing day to day operational tasks and partnering closely with the Director of National Accounts, Budget Blinds Account Specialist, Field team, and Concierge team to ensure a seamless, high quality customer experience.
  • Identify, pursue, and execute growth opportunities that drive incremental revenue and profitable expansion
  • Manage pricing strategy, program expansion, promotions, forecasting inputs, and issue resolution
  • Execute growth initiatives and account strategies in partnership with National Account leadership
  • Build and maintain strong relationships with corporate contacts to support program alignment and execution.
  • Manage a portfolio designed to enable deep engagement, opportunity identification, and consistent execution
  • Provide dedicated account support for Budget Blinds and other priority brands, as assigned
  • Reduce execution gaps and single thread risk through disciplined follow through and coverage
  • Partner with Product, Marketing, Finance, Operations, Customer Service, and Field Sales to drive growth initiatives
  • Lead execution of launches, promotions, pricing updates, assortment changes, and merchandising initiatives
  • Partner with RSMs and Field Teams to support dealer level execution and adoption
  • Support preparation of customer facing business reviews and performance updates
  • Track revenue, margin, forecasts, KPIs, and execution progress
  • Monitor performance vs. plan and prior year; proactively identify risks and opportunities
  • Maintain accurate forecasts and contribute to account planning and portfolio reviews
  • Build and maintain strong relationships with key corporate customer contacts and stakeholder networks
  • Support contract expansion, program execution, and promotional alignment
  • Gather and share competitive and marketplace intelligence

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan with up to 5% company match of eligible contributions
  • life insurance
  • long-term disability insurance
  • short-term disability insurance
  • paid vacation time
  • ten paid holidays per year
  • one paid volunteer day off per year
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