Key Account Manager, OEM

IDEX CorporationRutherford, NJ
1d$112,700 - $169,100

About The Position

The OEM Key Account Manager is responsible for developing and growing long-term strategic partnerships with original equipment manufacturers (OEMs) in targeted industrial markets. This role drives profitable growth by identifying customer applications, shaping engineered solutions, and executing account strategies across pneumatic blowers, pumps, and integrated systems. The position works cross-functionally with engineering, product management, marketing, inside sales, and operations to deliver differentiated value throughout the customer lifecycle. The qualified candidate must be passionate about customer intimacy, winning through team selling, communication, and responsiveness. This role combines commercial leadership, technical credibility, and customer intimacy to drive sustainable growth across engineered products, systems, and lifecycle solutions within the Performance Pneumatics Platform.

Requirements

  • Strong OEM relationship-building skills with a customer-first, owner’s mindset
  • Technical aptitude and ability to understand and communicate engineered industrial solutions.
  • Proven ability to operate at both strategic and tactical levels in a complex B2B environment.
  • Excellent communication, presentation, and negotiation skills across multiple organizational levels
  • Strong organizational skills with the ability to manage priorities, travel, and engage multiple stakeholders.
  • Proficiency with CRM tools and Microsoft Office
  • Strategic Execution - Translates business objectives into actionable OEM sales strategies. Prioritizes high-impact opportunities and allocates resources effectively.
  • Relationship Building - Develops deep, trust-based relationships with OEM clients and key stakeholders. Maintains consistent engagement to strengthen long-term partnerships.
  • Influence & Negotiation - Demonstrates strong persuasion skills in complex contract negotiations. Balances customer needs with company profitability.
  • Data-Driven Decision Making - Uses market intelligence and analytics to guide strategy and forecasting. Monitors KPIs and adjusts plans proactively.
  • Collaboration - Works cross-functionally with engineering, product development, and operations. Encourages team alignment and shared accountability.
  • Adaptability - Responds quickly to changing market conditions and customer requirements. Embraces innovation and continuous improvement.
  • Resilient - Maintains performance under pressure and adapts to changing circumstances.
  • Ethical - Upholds high ethical standards in all business dealings with Integrity, trust, and interpersonal savvy.
  • Proactive: Assesses need and potential risk scenarios in advance to mitigate adverse impact on the business.
  • Results Oriented: maintains focus on outcomes; setting and achieving ambitious goals.
  • Bachelor’s degree in engineering, science, business, or a related technical field (or equivalent experience)
  • 5+ years of experience in OEM sales, key account management, technical sales, or business development

Nice To Haves

  • Experience with industrial equipment such as blowers, pumps, rotating equipment, pneumatic or vacuum systems preferred.
  • Exposure to industrial OEM markets (e.g., energy, food & beverage, healthcare, general industry) is a plus.

Responsibilities

  • Own and grow a portfolio of strategic OEM accounts, serving as the primary commercial and technical interface.
  • Develop and execute multi-year key account plans aligned to customer strategies, applications, and growth objectives.
  • Identify, qualify, and convert new OEM opportunities with existing and new customers by understanding customer processes, specifications, and buying influences.
  • Position engineered solutions (products, systems, and services) to solve customer application challenges and drive share-of-wallet growth.
  • Lead commercial activities including value-based selling, pricing strategy, contract negotiation, and long-term agreements.
  • Coordinate internal resources (e.g., engineering, marketing, product management, operations, customer care) to support customer programs and launches.
  • Maintain accurate CRM data, sales forecasts, and opportunity pipelines; review performance and drive corrective actions as needed, including facilitating organizational support required to convert opportunities.
  • Manage complex or escalated customer situations with professionalism, responsiveness, and technical credibility.
  • Proactively engages in targeted industry and market associations, conferences, and trade shows to drive thought leadership, lead generation, and existing customer intimacy.
  • Leverage market and application insights to identify adjacent opportunities and inform broader commercial strategies.

Benefits

  • Health benefits
  • 401(k) retirement savings program with company match
  • PTO
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