Key Account Executive - Houston, TX

OPENLANE•Carmel, IN

2d•Hybrid

About The Position

OPENLANE is seeking a Key Account Executive with experience in outside sales development and business growth strategies. This role is part of a strategic sales team responsible for acquiring, retaining, and growing independent dealership businesses. The Key Account Executive will utilize their experience in customer acquisition, relationship management, and business expansion. They will act as the personal liaison for clients within a dedicated book of business, ensuring expectations are met and revenue-generating results are achieved. This role involves significant field time for acquisition efforts, meeting with key accounts, facilitating regional conferences, and coaching best practices. By providing superior customer service, the Key Account Executive ensures clients have the necessary tools and information to utilize OPENLANE's software successfully. A value-based approach is essential to foster not just successful transactional experiences, but long-term client success and profitable relationships. The Key Account Executive serves as the voice of the company and the bridge to client success.

Requirements

College degree or equivalent professional experience.
2 years of outside sales or business development experience.
2-3+ years in a customer focused, industry specific, or account management position; preferred.
Superior communication skills, able to clearly articulate ideas and concepts.
Intermediate knowledge of both Microsoft Office and Google Suite products.
Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred.
Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment.
Ability and willingness to travel to or within assigned region, roughly 50% of the time every month.

Responsibilities

Identify, approach, and connect with dealerships for business development and portfolio expansion.
Serve as the main point of contact for clients within your assigned book of business.
Facilitate seamless communication across departments to provide efficient solutions to client issues.
Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments.
Understand and react to the competitive landscape.
Document all customer interactions and maintain accurate records in our CRM.
Adapt to changing priorities and provide support in unexpected situations.
Maintain flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business.

Benefits

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement