Key Account Director - Heartland

Madrigal Pharmaceuticals • Kansas City, MN

1d

About The Position

The Key Account Director (KAD) will ensure access to Rezdiffra within assigned regional Integrated Delivery Networks (IDNs) and HCP Super Groups. Working collaboratively across the matrix team, the KAD will execute pull-through programs to drive adoption and strengthen relationships with key stakeholders. The role represents Madrigal with Integrated Delivery Systems and large HCP Super Groups, engaging C-suite executives, pharmacy directors, and medical directors. The position reports to the Executive Director, Health Systems.

The KAD develops and executes account business plans with cross-functional leaders and provides customer insights and expertise on the MAFLD/MASH disease continuum, market trends, protocol development, and formulary or medical-policy changes. Activities must comply with applicable laws, regulations, and company policies. The role requires 60–80% travel and residence within the assigned geographic area.

Requirements

• Bachelor’s degree required.
• 12+ years of progressive experience in the pharmaceutical, biotech, health system, pharmacy, managed care, or broader healthcare industry, with demonstrated experience in strategic account management, pharmacy operations, market access, or a related customer-facing function preferred.
• Demonstrated experience developing relationships with and influencing healthcare stakeholders, such as pharmacy leaders, medical directors, health-system executives, population health leaders, payers, and other decision-makers.
• Strong understanding of healthcare delivery, pharmacy operations, patient access, and/or health-system decision-making, with the ability to translate clinical, financial, and operational information into customer solutions.
• Demonstrated ability to develop and execute strategic initiatives and deliver against quantitative and qualitative objectives.
• Strong project management, analytical, strategic-planning, and problem-solving skills.
• Ability to work effectively as a team player in a dynamic, cross-functional environment.
• Excellent written, organizational, presentation, and verbal communication skills.
• Proficiency in Microsoft Office products, including PowerPoint, Word, and Excel.
• Ability to travel 60–80%.
• Must reside within the geographic area of responsibility.
• Valid driver’s license required due to the essential duty of driving.

Nice To Haves

• Advanced degree or relevant clinical credential preferred.

Responsibilities

• Represent Madrigal with Integrated Delivery Systems and large HCP Super Groups, engaging C-suite executives, pharmacy directors, and medical directors within assigned accounts.
• Present approved unbranded and branded messaging within product labeling, including Brand Value Propositions, approved clinical reprints, and approved health economic data and models.
• Drive customer engagement by sharing expertise on the MAFLD/MASH disease continuum and insights on trends, market conditions, protocol development, and formulary or medical-policy changes.
• Use and champion key account resources and sales-planning tools to optimize sales performance.
• Facilitate customer interactions with MML, HEOR, and Marketing teams, and foster consultation and collaboration with stakeholders across matrixed organizations to develop patient-centric solutions, unique MML engagements, and peer relationships.
• Collaborate with functional matrix team leaders to optimize business performance and manage complex business risks and issues.
• Develop and execute Key Account matrix business plans with leaders from Sales, Medical Affairs, Marketing, Market Access, and Patient Support.
• Conduct all activities in compliance with applicable local, state, and federal laws and regulations and company policies.
• Travel 60–80% and reside within the geographic area of responsibility to facilitate account management.
• Drive as needed for essential duties; a valid driver’s license is required.

Benefits

• Equity for all full-time employees.
• Flexible paid time off.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life and disability insurance.
• 401(k) offerings, including traditional and Roth options and employer match.
• Voluntary supplemental life insurance.
• Legal services.
• Mental health benefits through the Employee Assistance Program for employees and their family.
• Other benefits in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior