Key Account Coordinator-Order Management

Punch Studio•Culver City, CA

About The Position

Under the general supervision of the Director of Order Management, the Key Account Coordinator works alongside sales and purchasing teams to manage a group of key accounts, ensuring their customer’s success, just as much as our own success. In this collaborative work environment, the incumbent is a true champion of their group of accounts and work side-by-side with key stakeholders to ensure success.

Requirements

Associate's Degree
2-3 Years Experience in: Account Coordination, Sales Support, Retail Vendor Operations and Compliance Requirements.
Experience in Coordinating Major and Key Accounts such as Amazon, Nordstrom, Target, Grocery Chains.
EDI (Electronic Data Interchange)
Advanced Excel & Reporting Skills
Working knowledge of inventory management.
Strong understanding of Purchase orders and Order Fulfillment.
Ability to establish and maintain effective relationships with employees and management.
Ability to think critically and solve problems quickly and efficiently.
Strong organizational skills and attention to detail.
Ability to effectively communicate both orally and in writing.
Working knowledge of proper email etiquette with strong attention to detail.
Ability to work and respond quickly under pressure.
Data entry and 10-key

Responsibilities

Act as a liaison between sales executives and the internal team on order fulfillment tasks
Input orders, review inventory statuses, coordinate production for assigned accounts
Troubleshoot shipment issues
Order customer retail tickets
Track incoming product for your orders
Route shipments, prepare Bill of Ladings, ASNs
Coordinate shipments from start to finish
Input data in Customer Portals
Review and maintain expert knowledge of Customer Vendor Guidelines
Other related duties as required.