Key Account Advisor

Shell • Houston, TX

3d • Remote

About The Position

As the Key Account Advisor, you’ll play a pivotal role in enabling Products Trading to maximize delivery of end-to-end value, within all key USA markets across commodities. The job holder will work in partnership with the Regional Trading Lead to enable delivery of key mandates. This role will work with a team of professionals with capabilities across Deal Making, Channel & Risk Optimization, Pricing, Sales and Supply Chain Business Development in USA, and must bring a focus on ensuring seamless integration to deliver against key performance metrics serving the cross-book, while at the same time seeking to drive long term improvement across the region. This role serves as the sales lead for all commercial accounts purchasing unbranded fuels across the region, with responsibilities that include not only maintaining and deepening relationships with existing customers but also proactively originating new business opportunities. You are expected to operate within the strategic framework established by the regional trading lead, ensuring that your efforts to acquire new accounts and grow current relationships are fully aligned with broader regional objectives.

Requirements

• Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
• At least 5 years of relevant experience
• Solid business acumen and a commercial mindset
• Solid proven track record in a B2B commercial role
• Strong communication skills and ability to build relationships while working virtually
• Knowledge of key account management
• Strong negotiation and influencing skills
• Strong Market Awareness
• Demonstrate Enterprise First behaviors
• Ability to work effectively in a team environment yet possessing the willingness to work independently with minimal guidance / supervision

Nice To Haves

• Bachelor’s Degree preferred

Responsibilities

• Own the customer interface and developing strong, relationships with commercial accounts to build and reinforce Shell’s presence in local markets
• Take responsibility for planning and supporting and ensuring alignment with the integrated commercial team. You are expected to approach these objectives holistically, leveraging collaboration across teams and integrating regional commercial strategy into customer-specific plans.
• Serve as the focal point for local markets, gathering and relaying pricing discovery, market intelligence, customer RFQs, and competitor insights to the broader commercial team, ensuring real-time awareness of pricing and liquidity in the physical markets
• Champion market expertise in assigned business areas, leveraging market information and customer feedback to maximize business opportunities
• Collaborate with traders to design and implement tailored deal structures for commercial accounts, enhancing customer value and supporting the acquisition of new business for Shell
• Oversee the complete deal life cycle, including exposure management, accurate deal entry, and post-deal activities, ensuring compliance and operational excellence throughout
• Work closely with the customer operations team to ensure customer satisfaction, service excellence, and process optimization
• Partner with credit, supply, and operations teams to balance business growth with risk management, and maintain/improve customer relationships
• Collaborate across organizations and supply chains to optimize commercial barrels and support strategic business objectives
• Engage with other Shell businesses (COBs) to serve customers seamlessly and share new opportunities

Benefits

• medical, dental, vision coverage
• life Insurance
• Business Travel Accident Insurance
• Occupational Accidental Death Benefit programs
• company pension plan
• 401(k) plan
• up to 6 weeks of paid vacation time
• up to 11 paid holidays
• parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents
• short-term disability leave for up to 26 weeks at 100% or 50% of base pay
• Long-Term Disability insurance
• financial reimbursement for adoption
• wellness
• education
• personal learning expenses
• discretionary long-term incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Senior