Key Account Manager

IMI Plc - Legacy Precision • Rochester Hills, MI

6d • Remote

About The Position

IMI plc is a global specialist engineering company focused on creating breakthrough solutions in fluid and motion control applications. They serve five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport. IMI partners with customers to solve current demands and prepare for future challenges, embracing innovation and aiming for outcomes that benefit business, everyday life, and the world. Their approach involves close collaboration, listening, and diverse thinking to make businesses safer, more sustainable, and more productive.

This role is for a customer-facing commercial professional who excels at taking ownership, problem-solving, and cultivating long-term customer relationships. It's an ideal opportunity for someone with proven independent customer relationship management skills who is ready to advance into a Key Account Management career. The position involves owning accounts, leading commercial activities, collaborating with engineering, operations, and quality teams, and developing into a strategic commercial leader.

Requirements

• Bachelor’s degree in Engineering, Business or a related field
• 3+ years of customer facing experience in Account Management, Program Management, Application Engineering, Commercial Engineering or similar roles.
• Demonstrated ability to manage customer relationships independently
• Strong communication and cross functional collaboration skills
• Demonstrated ability to independently drive customer issues from identification through resolution.

Nice To Haves

• Experience working with Automotive or commercial vehicle OEM customers preferred.
• Has the ambition to grow into a strategic Key Account Manager

Responsibilities

• Take full ownership of assigned customer accounts and become the customer’s primary commercial contact.
• Build trusted customer relationships through regular customer engagement.
• Drive customer commitments to completion through effective cross functional coordination.
• Lead quotations, pricing discussions and commercial follow up.
• Identify growth opportunities and support account development plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level