Christmas Kettle Coordinator

The Salvation Army Southern California•Yakima, WA

4d•Onsite

About The Position

The Kettle Coordinator manages all aspects of The Salvation Army Yakima Corps’ seasonal Christmas Kettle Program. The coordinator supervises, schedules, and monitors kettle workers and drivers, and maintains records needed for human resources, payroll, accounting, worker assignments, and site productivity. The role involves coordinating store locations, equipment, hiring and onboarding, daily operations, volunteers, routes, payroll preparation, kettle money accounting, and end-of-season inventory and reporting. The position is temporary and non-exempt, scheduled from November 9 through December 31, for up to 40 hours per week. Work is Monday through Saturday and may include split shifts. It is performed primarily in a normal office environment, with some work in the community and exposure to weather conditions. The position reports to Envoy Lisa Sargent.

Requirements

High school diploma required.
At least six months of related experience.
Detail-oriented, with strong attention to detail.
Self-starter and team player.
Strong verbal and written English communication skills.
Excellent telephone skills.
Ability to work in a fast-paced environment and maintain poise under pressure.
Customer-service mindset.
General accounting or bookkeeping knowledge.
Strong analytical and research skills.
Typing proficiency of 60 words per minute.
General knowledge of business protocols.
Ability and willingness to keep information confidential.
Valid Washington State driver’s license, ability to pass The Salvation Army motor vehicle report standards, and minimum age of 21.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously; grasp, push, pull, and reach overhead; operate a telephone and desktop or laptop computer; lift up to 25 pounds; access and produce information on a computer; and understand written information.

Nice To Haves

Some post-secondary education preferred.
Supervisory experience preferred.

Responsibilities

Contact store managers to obtain permission to establish kettle sites and acquire required site documentation, such as insurance.
Inspect, maintain, and keep kettle equipment clean and in good condition, including kettles, stands, bells, and aprons.
Assist with advertising for bell ringers and make applications and hiring paperwork available.
Interview and hire applicants, ensure required paperwork is complete, and confirm background checks are in progress before workers begin.
Provide daily hiring data, duplicate paperwork, complete temporary employee forms, and submit documents to DHQ when requested.
Arrange delivery of stands and signs to kettle sites before kettles are scheduled to begin.
Conduct worker orientation and review responsibilities, guidelines, and required paperwork.
Assign workers to sites, answer questions, discuss problems, and be available at the start and end of each day.
Drop off and pick up workers as needed.
Coordinate volunteers for kettle operations and special events.
Establish driver schedules and routes.
Collect timesheets daily, ensure payroll data is accurate, and coordinate paycheck review and distribution with the Administrative Coordinator.
Conduct spot checks of workers throughout the day to maintain a positive public image.
Troubleshoot issues involving bell ringers, managers, drivers, and others.
Maintain worker assignment records and work with the Corps Officer to monitor site productivity; dismiss bell ringers whose collections do not at least double their pay, using a computer printout to determine dollar-per-hour averages.
Assist with accounting for kettle money by ensuring each kettle has a record of the date, location, worker, and time in/out, and that all kettles are accounted for at day’s end.
Inventory all equipment at the end of the season.
Prepare a season-ending brief.
Perform other seasonal duties as assigned.