Christmas Kettle Coordinator

Salvation Army Careers • Yakima, WA

3d • Onsite

About The Position

The Kettle Coordinator manages all aspects of The Salvation Army Yakima Corps Christmas Kettle Program. The coordinator supervises, schedules, and monitors kettle workers and drivers, and maintains records needed for human resources, payroll, accounting, worker assignments, and site productivity. The role runs approximately November 9 through December 31, with a schedule of Monday through Saturday, some split shifts, and up to 40 hours per week.

The coordinator arranges kettle sites and required documentation, prepares and maintains equipment, assists with recruiting, interviews and hires workers, ensures hiring paperwork and background checks are underway before work begins, and conducts worker orientation. They coordinate worker assignments, volunteers, drivers, daily operations, timesheets, payroll processing, kettle-money accounting, and equipment inventory. The role also includes monitoring worker performance and site productivity, troubleshooting issues, and preparing a season-ending brief.

Work is primarily in a normal office environment, with some work in the community and exposure to changing weather. The Salvation Army may reassign the position or require additional or different duties based on organizational needs. Qualified individuals must be able to perform the essential duties with or without reasonable accommodation.

Requirements

• High school diploma.
• At least six months of related experience.
• Valid Washington State driver's license, ability to pass Salvation Army motor vehicle report standards, and age 21 or older.
• Detail oriented and attentive to detail.
• Self-starter and team player.
• Strong verbal and written English communication skills.
• Excellent telephone skills.
• Ability to work in a fast-paced environment and maintain poise under pressure.
• Customer service mindset.
• General accounting or bookkeeping knowledge.
• Strong analytical and research skills.
• Typing proficiency of 60 words per minute.
• General knowledge of business protocols.
• Ability and willingness to keep information confidential.
• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
• Ability to grasp, push, and pull objects such as files and file cabinet drawers, and reach overhead.
• Ability to operate a telephone and desktop or laptop computer.
• Ability to lift up to 25 pounds, usually file boxes.
• Ability to access and produce information from a computer and understand written information.

Nice To Haves

• Some post-secondary education.
• Supervisory experience.

Responsibilities

• Contact store managers to request permission to establish kettle sites and acquire required documentation for each site.
• Check, maintain, and keep kettle equipment, stands, bells, and aprons clean and in good condition.
• Assist with advertising for bell ringers and make applications and hiring paperwork available.
• Interview and hire applicants; ensure all required forms are complete and background checks are in progress before workers begin.
• Provide daily hiring data, duplicate paperwork, complete temporary employee forms, and submit documents to DHQ when requested.
• Deliver stands and signs to kettle sites before operations begin.
• Conduct an orientation meeting and review worker responsibilities and guidelines before kettles begin operation.
• Be available at the beginning and end of each day to assign workers to sites, discuss problems, answer questions, and drop off and pick up workers.
• Coordinate volunteers for kettles and special events.
• Establish driver schedules and routes.
• Collect timesheets daily and ensure payroll data is available and accurate.
• Check paychecks with the Administrative Coordinator and process them for distribution to workers.
• Conduct spot checks to monitor workers and troubleshoot issues involving bell ringers, managers, drivers, and others.
• Record worker assignments and work with the Corps Officer to monitor site productivity.
• Dismiss bell ringers who are not at least doubling their pay, using computer printouts to determine dollar-per-hour averages.
• Assist with kettle-money accounting, ensure each kettle has a record of date, location, worker, and time in/out, and account for all kettles at the end of each day.
• Inventory equipment at the end of the season and prepare a season-ending brief.
• Perform other seasonal duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED