Kettle Coordinator

The Salvation Army Canada and Bermuda Territory•Chilliwack, BC

2d•CA$18 - CA$26•Onsite

About The Position

A SEASONAL TERM CONTRACT position to coordinate the 2026 CHILLIWACK Christmas kettle campaign and ensure the smooth running of the campaign, maximizing donations and coordinating the staffing of employees and volunteers at the kettles.

Requirements

Awareness & compliance with Chilliwack Policies & Procedures
Ability to work in adherence to the Salvation Army’s Mission and Values
Basic computer knowledge and word processing and excel skills
Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Completion of High School diploma.
Experience in customer service/care is an asset.
Comfortable using Microsoft/computer programs.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Ability to relate to & engage marginalized people with a positive outcome perspective while remaining non-judgmental.
Good verbal and non-verbal communication skills.
Strong understanding of professional boundaries when working with a vulnerable population.
Patience and ability to de-escalate situations.
Strong service ethic and a friendly disposition with the public.
Adaptability to change and dealing with frequent interruptions while maintaining focus in completing all routine tasks.
Team oriented and able to take initiative.
Able to function well in a team setting.
Willingness to work with people from diverse cultural backgrounds.
Good interpersonal, initiative and organizational skills.
Problem solving skills.
Must be pleasant, helpful and a worthy representative of The Salvation Army as she/he meets and deals with the public.
Organized and attention to details.
Comfort in dealing with ambiguity.
Demonstrated ability using software programs such as Outlook, Word, Excel.
Strong listening skills.
Ability to motivate others and manage relationships.
Ability to follow all MU’s organizational policies and procedures.
Negotiating skills.
Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry).
Must have a police security clearance certificate (Criminal Police Investigation Check - CPIC).
Communicable disease awareness.

Nice To Haves

Alternative combination of education and experience might be considered.

Responsibilities

Coordinate all aspects of the Christmas kettle fundraising campaign.
Promote the campaign through community presence, social media, phone calls, etc.
Strengthen relationships with management and leadership at all kettle locations and act as a liaison, providing support as needed.
Recruit, train, schedule, and support kettle workers and volunteers.
Ensure all kettles and supplies are maintained at all locations at all times.
Work with a list of volunteers, clubs, churches, and businesses to assist in filling volunteer positions.
Provide post-campaign support to ensure transition to future campaigns.
Ensure donors, volunteers, workers, and all partnerships are thanked and invitations are given to appreciation events.
Perform other duties assigned.