KB Showroom Sales-Kitchen & Bath

Daikin ComfortGrand Rapids, MI
Hybrid

About The Position

Williams Distributing Co. & Shoemaker Inc. Divisions of Daikin Comfort Technologies North America, Inc. are seeking bright people who lean into challenges to join the team. We are a wholesale distribution powerhouse throughout Michigan, Ohio, and Indiana. Specializing in HVAC equipment and residential building products: Kitchen and Bath, Hearth, and Garage Doors. As a company, we continuously strive to improve living environments through products and services that benefit our customers’ lives working with work with dealers, builders, contractors, designers, and architects. Position Summary The Showroom Sales and Design Professional plays a pivotal role in guiding customers through the selection and design process of high-end kitchen and bath building products. This position combines consultative sales expertise with creative design solutions to support residential new construction and remodeling projects. The ideal candidate is passionate about design, thrives in a customer-facing environment, and is motivated by achieving sales goals while delivering exceptional service.

Requirements

  • Experience in Kitchen & Bath Design / Sales is required
  • 2 years of inside or outside sales experience

Nice To Haves

  • Familiarity with design software such as 2020 Design Live, SketchUp, AutoCAD, or AutoDraw is recommended (training available)
  • Experience in new construction and/or remodeling is a plus
  • Associate or Bachelor’s Degree in one of the following fields: Interior Design, Architecture, Construction Management, Business Administration, Marketing or Sales
  • Completion of a Kitchen & Bath Design certification program (e.g., NKBA-accredited courses)
  • Vocational or technical training in CAD software, 2020 Design Live, or other design platforms
  • On-the-job experience in retail sales, home improvement, or building materials

Responsibilities

  • Deliver a high level of personalized service by greeting customers and understanding their project needs
  • Provide expert product knowledge and industry insight to help customers select the best solutions for their kitchen or bath
  • Continuously expand product knowledge to ensure accurate and up-to-date information is shared with clients
  • Meet and exceed sales and revenue targets by nurturing leads and maintaining strong client relationships
  • Prepare and communicate estimates, terms of sale, order details, and warranty information
  • Use 2020 Design Live (Cyncly) software to design and price cabinetry solutions—stock, semi-custom, and custom
  • Create and refine cabinetry layouts to meet customer specifications and design preferences
  • Conduct field measurements to confirm dimensions and space requirements
  • Visit job sites to provide design consultation, product recommendations, and conceptual ideas
  • Complete all necessary paperwork to finalize orders and ensure timely delivery of materials
  • Maintain consistent communication with customers throughout the sales cycle
  • Proactively inform customers of changes, lead times, and other project-related updates
  • Support additional business needs and perform other duties as assigned
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