Kauhale Peer Navigator

Hawaii Health & Harm Reduction Center•Honolulu, HI

5d•$0 - $22•Hybrid

About The Position

The Kauhale Peer Navigator functions as the key linkage between Kauhale residents and the service systems throughout the Kauhale community and responds comprehensively to the needs of the program participants through outreach, referral, and case management. This is a temporary (2+ years), full-time, non-exempt, hourly position with HHHRC at Middle Street Kauhale in Honolulu, Hawaiʻi. Forty (40) hour work week as a part of a shift schedule with some evening and weekend attendance for required events. Flexible schedule required – some evenings, nights, and weekends may be required for on-call duties.

Requirements

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint, etc.).
Excellent interpersonal, written, and verbal communication skills.
Strong crisis intervention and de-escalation skills.
Knowledge of the houseless community, especially in Hawaii.
Non-judgmental attitude and ability to respect the knowledge, actions, and feelings of others.
Demonstrated ability to work productively, both independently and as part of a team.
Capability to work well and thrive professionally in an atmosphere of significant diversity, working with marginalized populations.
Ability to handle difficult interactions with care, compassion, and assertiveness with the confidence to work alone.
Capacity to relate effectively to people of a wide variety of backgrounds and cultures.
High School Diploma or equivalent, or equivalent work experience.
One or more years of professional and/or personal experience with homelessness.
Valid Hawaii Driver's License and clean three-year (3-year) Driver's Abstract.
TB Clearance
Hep B Clearance and/or Vaccination
Must pass Center for Medicare/CMS eligibility screening.

Nice To Haves

Associates degree, or undergraduate degree, in Social Work or related field.
Experience in street-based outreach.
One or more years of experience in the human services field.
Extensive knowledge of O’ahu including supportive services and resources.
Training in substance abuse, harm reduction, and dual diagnosis.

Responsibilities

Conduct intakes and assist in assessment, counseling, and referrals for residential placement within the Kauhale community.
Provide psycho-social rehabilitation services (teaching hygiene and self-care, housing skills, budgeting, problem-solving, etc.).
Develop and facilitate case management services that meet the goals for each resident.
Provide linkage to additional HHHRC services including substance use, behavioral health, and clinical services. Follow-up with residents and providers of services to support preferred outcomes for residents.
Conduct street-based outreach in the Kauhale community area with people experiencing homelessness.
Assist residents in navigating financial (general assistance, SNAP), medical, and mental health systems to connect them with services, as needed.
Meet with residents on a weekly basis, with notes, to ensure consistent communication with each resident.
Complete required documentation and reporting requirements for program activities, adhering to Kauhale guidelines, maintaining records of all program participant cases, and ensuring that records are kept confidential.
Perform other Kauhale duties as needed and assigned. Duties are subject to change.
Contribute to a safe, creative, enthusiastic, and cooperative working environment for all.
Work as a team with other staff and support team members.
Maintain appropriate professional and ethical standards while serving as a representative of HHHRC.
Observe and comply with rules and regulations – such as HHHRC Code of Conduct, Drug-Free Workplace – and other administrative policies of HHHRC.
Abide by all policies and procedures of the HHHRC Health & Safety Program and the Quality Management Program.
Comply with HHHRC confidentiality policy, HIPAA requirements, cultural competencies, and rights to persons served, as well as CARF standards.
Demonstrate steadfast understanding of, and commitment to, the Mission, Vision, and Values of HHHRC.