Kafé Associate

TOTEME•New York, NY
•$17 - $19•Onsite

About The Position

TOTEME is looking for Kafé Associates to join our team on a full-time basis. The role is based at our new TOTEME Kafé on Madison Avenue, located next to our New York Flagship store. In this role, you will prepare and serve coffee, beverages, baked goods, and other products while providing welcoming service and maintaining a clean and organized Kafé environment. You will report to the Kafé Supervisor and work directly with the Kafé and Madison Avenue Store Team.

Requirements

  • Previous experience in a café, specialty coffee, food service, or hospitality environment.
  • Familiarity with point-of-sale systems and cash handling.
  • Fluent in spoken and written English.

Nice To Haves

  • Barista experience and knowledge of espresso equipment are preferred.
  • NYC food protection certification, or willingness to obtain the required certification.

Responsibilities

  • Welcome customers and deliver attentive, knowledgeable service in line with TOTEME’s standards.
  • Prepare and serve coffee and other beverages consistently and to a high standard.
  • Present and sell baked goods and other Kafé products.
  • Process orders and payments accurately through the point-of-sale system.
  • Maintain excellent standards of food safety, hygiene, cleanliness, and presentation.
  • Replenish products and supplies, receive deliveries, and communicate stock needs.
  • Complete opening, closing, cleaning, and daily preparation tasks.
  • Support colleagues and contribute to smooth, efficient service throughout each shift.
  • Participate in and contribute to TOTEME’s social and environmental sustainability strategy.
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