K's Kitchen Lead Team Member

Circle K•Sanford, NC
•Onsite

About The Position

The Restaurant Shift Lead directly supervises restaurant operations during a shift, coordinates the work of assigned team members, and maintains Company and Brand operating standards so guests leave satisfied. The role includes coaching team members, ensuring food is prepared and served according to Brand, Company, and health department requirements, and maintaining product quality, food safety, and operational standards. The Shift Lead also oversees shift records, cash, sales, and inventory controls; completes required shift and end-of-day paperwork; communicates discrepancies to the immediate supervisor; and helps provide a safe environment for team members and guests. This description outlines the general nature and level of the work and is not a comprehensive list of all duties or qualifications. The incumbent may be asked to perform other duties, and responsibilities may change. Circle K is an Equal Opportunity Employer and will consider reasonable accommodations for known disabilities unless doing so would be unreasonable or create an undue hardship.

Requirements

  • Excellent communication skills.
  • Ability to motivate, coach, and lead team members.
  • Acts with integrity and keeps commitments.
  • Positive attitude and ability to gain control during stressful situations.
  • Sense of urgency and focus on achieving results.
  • Ability to work well with others or independently.
  • Frequently bend, twist at the waist, kneel, squat, stand, and walk.
  • Occasionally climb and descend ladders.
  • Tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
  • Reach, grasp, and manipulate objects by hand throughout the shift, including reaching overhead.
  • Frequently push, pull, lift, and carry up to 10 pounds; occasionally handle 50 pounds or more, including lifting from ground to overhead.

Responsibilities

  • Provide excellent, fast, and friendly guest service and coach team members to do the same.
  • Maintain a clean restaurant by performing housekeeping duties, assigning shift duties, and following up to ensure they are completed.
  • Direct the team and ensure food is prepared and served in accordance with Brand, Company, and health department regulations.
  • Coach team members on food preparation and production management guidelines.
  • Ensure product quality, food safety, and operational standards are met.
  • Monitor the accuracy of cash, sales, and inventory control records throughout the shift.
  • Complete required end-of-shift and end-of-day paperwork and counts.
  • Communicate discrepancies to the immediate supervisor.
  • Follow government laws and safety codes to maintain a safe environment for team members and guests.
  • Complete incident reports in accordance with the 5-minute rule policy.
  • Demonstrate the Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.

Benefits

  • Unlimited tip pooling
  • Medical, dental, vision, term life, and AD&D plans
  • Flexible spending and health savings accounts (full-time)
  • Paid vacation time off
  • Company holidays paid at time and a half
  • Matching 401(k)
  • Tuition reimbursement
  • Stock purchase plan
  • Employee discount program
  • Discount meal benefit
  • Wellness plan
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