Juvenile Special Supervision Case Manager - Syr

Cayuga Counseling Services•Syracuse, NY

About The Position

Cayuga Counseling Services, Inc., a private, nonprofit health and human service agency, is hiring a full-time Juvenile Special Supervision Case Manager in Syracuse, New York. The position provides community-based supervision and case management as an alternative to secure or non-secure detention for juveniles awaiting disposition in Family Court. The Case Manager receives referrals from the Program Coordinator and provides services to children and families, including connecting them with appropriate community resources, crisis intervention, home and school visits, collateral visits, advocacy, and participation in meetings. The role also involves maintaining accurate progress notes, preparing timely written reports and statistics, and keeping an appropriate number of case contacts. The Case Manager provides 24-hour-a-day, seven-day-a-week supervision to clients on a rotating basis and works weekends when necessary on a rotating basis. The position meets weekly with the Program Coordinator for supervision and performs other duties as assigned.

Requirements

  • Bachelor's degree.
  • One to two years of prior experience working with adolescents; experience with adolescents with behavioral problems is preferred.
  • Valid New York State driver's license.
  • Proof of automobile insurance.
  • Excellent organizational and communication skills.
  • Ability to work with individuals from diverse and troubled backgrounds.
  • Ability to work independently.
  • Ability to work a flexible schedule, including weekends.

Nice To Haves

  • Experience working with adolescents with behavioral problems.
  • Spanish-speaking ability.

Responsibilities

  • Receive referrals from the Program Coordinator and provide supervision and case management services to children and families.
  • Inform clients and families about appropriate community resources and make referrals.
  • Provide crisis intervention when necessary.
  • Maintain an appropriate number of case contacts.
  • Conduct home and school visits.
  • Make collateral visits when necessary.
  • Advocate for clients and attend other meetings as necessary.
  • Prepare required written reports and paperwork in a timely and efficient manner.
  • Keep progress notes up to date and accurate; prepare reports and statistics.
  • Provide 24-hour-a-day, seven-day-a-week supervision to clients on a rotating basis.
  • Work weekends when necessary on a rotating basis.
  • Meet weekly with the Program Coordinator for supervision.
  • Perform other duties as assigned.

Benefits

  • Three weeks of paid time off in the first year and four weeks in the second year.
  • 48 hours of wellness time annually, accruing at four hours per month.
  • 96 hours of sick time annually, accruing at eight hours per month.
  • 10 holidays off per year, including a floating holiday.
  • Agency-sponsored life and dental insurance for employees, with family plans available.
  • Six health insurance plans to choose from.
  • After five years of service, eligibility for four weeks of paid sabbatical time that does not count against other paid time off.
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