Juvenile Special Supervision Case Manager - Syr

Cayuga Counseling Services Inc•City of Syracuse, NY
•$23 - $25

About The Position

Cayuga Counseling Services, Inc., a private, nonprofit health and human service agency, is hiring a full-time Juvenile Special Supervision Case Manager in Syracuse, NY. The Case Manager provides community-based supervision and case management as an alternative to secure or non-secure detention for juveniles awaiting disposition in Family Court. The role includes working with children and families, connecting them with community resources, conducting home and school visits, responding to crises, advocating for clients, and maintaining accurate documentation. The Case Manager provides supervision on a rotating 24-hour-a-day, seven-day-a-week basis and works weekends when necessary. The position meets weekly with the Program Coordinator for supervision.

Requirements

  • Bachelor's degree.
  • 1–2 years of prior experience working with adolescents, preferably adolescents with behavioral problems.
  • Valid New York State driver's license.
  • Proof of automobile insurance.
  • Excellent organizational and communication skills.
  • Ability to work with individuals from diverse and troubled backgrounds.
  • Ability to work independently.
  • Ability to work a flexible schedule, including weekends.

Nice To Haves

  • Spanish-speaking ability.

Responsibilities

  • Receive referrals from the Program Coordinator and provide supervision and case management services to children and families.
  • Inform clients and families about appropriate community resources and make referrals.
  • Provide crisis intervention when necessary.
  • Maintain an appropriate number of case contacts.
  • Conduct home and school visits and collateral visits when necessary.
  • Advocate for clients and attend other meetings as necessary.
  • Prepare required written reports and paperwork in a timely and efficient manner; keep progress notes accurate and up to date; and prepare reports and statistics.
  • Provide 24-hour-a-day, seven-day-a-week supervision to clients on a rotating basis.
  • Work weekends when necessary on a rotating basis.
  • Meet weekly with the Program Coordinator for supervision.
  • Perform other duties as assigned.

Benefits

  • Three weeks of PTO in the first year and four weeks in the second year.
  • 48 hours of wellness time annually, accruing at four hours per month.
  • 96 hours of sick time annually, accruing at eight hours per month.
  • 10 holidays off per year, including a floating holiday.
  • Agency-sponsored life and dental insurance for employees, with family plans available.
  • Choice of six health insurance plans.
  • After five years of service, eligibility for four weeks of paid sabbatical time that does not count against other PTO.
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