About The Position

Functions as a journey-level Juvenile Residential Officer providing direct supervision to youths in a 24-hour residential facility. The role supports the health, safety, and welfare of youths in accordance with departmental policies, procedures, and applicable standards. It includes counseling, enforcing facility rules, responding to crises, conducting inspections and searches, transporting youths, and providing daily educational and recreational activities. The position works inside a secured facility and may involve exposure to communicable diseases. Employees may be subject to shift changes, transfers to another department, shift, location, or facility, mandatory overtime, double shifts, and being held over or called back as essential personnel. The role requires working with juveniles who may have committed dangerous or aggressive acts in an emotionally demanding and stressful environment.

Requirements

  • Graduation from an accredited high school or GED program.
  • One year of work-related experience.
  • Ability to communicate effectively verbally and in writing and to establish and maintain effective working relationships with employees, departments, and the general public.
  • Obtain First Aid/CPR certification within 90 days of hire.
  • Obtain certification required by applicable standards for the assigned facility or department within six months of employment.
  • Possess a valid Texas driver’s license with a good driving record.
  • Pass an extensive background investigation.
  • Complete mandatory drug testing before employment and submit to random, unannounced drug and/or alcohol testing during employment.
  • Be able to perform handling-with-care techniques, including takedowns, chasing, and restraining youths, as required by the Texas Juvenile Justice Department.
  • Be able to work in an emotionally demanding and stressful environment with juveniles who may have committed dangerous or aggressive acts.
  • For applicable positions, be at least 21 years of age and pass all portions of the Juvenile Academy, including physical and written portions, to continue employment, or meet all standards related to PREA and Ethics for specific positions.

Responsibilities

  • Provide direct supervision to youths in a 24-hour residential facility to support their health, safety, and welfare in compliance with departmental policies, procedures, and applicable standards.
  • Provide individual and group counseling to promote youths’ personal awareness of responsibilities and alternatives.
  • In the absence of a supervisor, make sound decisions during crises or potentially dangerous situations; inform the supervisor of problems and actions taken, and document those actions.
  • Enforce facility rules, discipline youths, document behavior and other relevant information, and forward documentation to appropriate personnel.
  • Back up staff and assume duties as necessary, including administering medications, transporting youths, processing intake assessments or discharges, and disciplining youths.
  • Conduct inspections, rounds, drills, room checks, and physical searches of youths.
  • Transport youths to and from appointments.
  • Coordinate and provide daily educational and entertaining program activities.
  • Perform other duties as assigned.
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