Juvenile Hall Counselor, On-Call, JUV 8562

City and County of San FranciscoSan Francisco, CA
$40 - $49Onsite

About The Position

Under general supervision, the 8562 Counselor, Juvenile Hall, is responsible for the care, custody, safety and welfare of juveniles detained at Juvenile Hall. This is an as-needed position, limited to 1040 hours in a rolling 12-month period. The San Francisco Juvenile Probation Department's mission is to serve the needs of youth, young adults and families who are brought to our attention with care and compassion. We engage fiscally sound and culturally competent strategies that promote the best interests of the youth, and provide victims with opportunities for restoration. Our equity-centered goals are to reimagine how the City addresses juvenile delinquency; advance a Whole Family Engagement strategy that places racial equity at its center to ensure that all youth have equal access to successful outcomes; and bolster equitable leadership development opportunities for all staff throughout the Department.

Requirements

  • Possession of a baccalaureate degree from an accredited college or university.
  • Possession of a valid California driver license.
  • Possession of a valid Cardiopulmonary Resuscitation (CPR) certificate.
  • Must be available to work weekends.
  • Must be available to work day, swing and graveyard shifts, holidays and weekends.
  • Must be available to respond to emergency conditions, which may involve physically controlling and restraining hostile youth and young adults.
  • Vision and hearing must be sufficient to perform the duties of the position.
  • Ability to lift and/or move with assistance objects weighing up to 50 lbs. or more.
  • Must meet State mandated training requirements as defined by Standards for Training in Corrections (STC) and must satisfy the State criteria for peace officer status including but not limited to: 40 hours of on-site training during first week of job.

Nice To Haves

  • Knowledge of Crisis Intervention
  • Knowledge of Interviewing
  • Knowledge of Individual and group counseling principles and techniques
  • Knowledge of De-escalation strategies
  • Ability to organize and supervise group activities
  • Ability to handle stressful situations
  • Ability to enforce rules
  • Ability to accurately observe and document behavior
  • Ability to apply reasonable "use of force" in self-defense or restraint procedures
  • Ability to identify, assess, and resolve potential problems
  • Ability to handle emergency situations
  • Ability to establish and maintain effective and professional relationships with others
  • Ability to communicate clearly, concisely, and effectively in individual and group situations
  • Experience as a counselor in a juvenile detention facility or experience involving the organization, detention, or suspension of youth groups in a recreational or correctional program may substitute for up to two (2) years of the education requirement on a year-for-year basis. One (1) year equals thirty (30) semester units or forty-five (45) quarter units.

Responsibilities

  • Supervise and assess behavior of detained youth in an assigned living unit; responsible for the daily care of detained youth, directs and guides youth through daily schedules, including wake-up, meals, hygiene, unit cleanup, and scheduled movement throughout the facility; Maintains consistent close and active supervision of youth and young adults to prevent incidents and ensure the safety of both youth and staff.
  • Implement appropriate behavior‑management strategies to reinforce positive youth development and consult with supervisors as needed.
  • Maintains routine and emergency headcounts of all detained youth assigned to the unit and conducts required state‑mandated security checks of rooms.
  • Monitors visiting sessions to ensure the safety and security of youth and staff.
  • Administers emergency first aid until medical personnel arrive and responds to critical incidents that may require the use of approved physical intervention techniques to restrain hostile detained youth and maintain facility safety.
  • Performs pat searches and room inspections to identify and confiscate contraband.
  • Completes incident reports, behavior reports, individual case reports, and other ancillary departmental forms and reports; maintains contemporaneous notes in unit logbook to ensure adherence to legal requirements and behavioral tracking.
  • Maintains and updates electronic databases and case management systems.
  • Conducts ongoing individual and group counseling sessions with trauma-informed techniques; listens and responds to questions, concerns, complaints, and requests; Assists in working to problem-solve to assist young people.
  • Collaborates with Deputy Probation Officers to track a youth’s behavioral progress and rehabilitation goals.
  • Directs leisure time activities; teaches and encourages good sportsmanship.
  • Transports residents to and from various locations; directs and controls residents’ movement to ensure the safety and security of the residents.
  • Facilitates the admittance and release process of detained youth.
  • Confers with departmental personnel and representatives of outside agencies.

Benefits

  • Employee Benefits Overview
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