Juvenile Case Manager

Outreach Works•Scranton, PA

1d•$20 - $22

About The Position

The Juvenile Case Manager supports and guides juveniles with criminal records through the justice system and their reintegration into the community. The position provides comprehensive case management in correctional facilities and community settings, with a focus on rehabilitation, skill-building, and successful reentry. The role conducts assessments and develops individualized plans; provides mentoring and support; advocates for juveniles and coordinates with families, legal representatives, and community organizations; facilitates life-skills, vocational, education, and employment-readiness programming; monitors compliance with court-ordered requirements; responds to crises; and maintains accurate case documentation. This is a full-time, hourly, non-exempt position based in Scranton, Pennsylvania, reporting to the Program Manager. The schedule is 37.5 hours per week, with flexible hours that may include evenings and weekends as needed. Attendance is mandatory.

Requirements

Bachelor’s degree in Social Work, Psychology, Criminal Justice, or a related field, or relevant life experience and two years of work within the field.
Proven experience working with juveniles in the criminal justice system or a related social services field.
Knowledge of juvenile justice laws, probation procedures, and community resources.
Strong interpersonal skills and ability to build rapport and trust with juveniles, families, and stakeholders.
Excellent verbal and written communication skills.
Ability to work effectively independently and as part of a multidisciplinary team.
Commitment to cultural competence, diversity, equity, and inclusion principles.
Valid driver’s license and access to reliable transportation.
Willingness to work flexible hours, including evenings and weekends, as needed.
Mandatory attendance.
Knowledge of Microsoft Office software.

Nice To Haves

Knowledge of Outreach/Apricot, Penelope, and other required databases.

Responsibilities

Assess juveniles' backgrounds, needs, and risks, and develop individualized case management plans in collaboration with other professionals.
Provide case management, mentoring, and support to address emotional, behavioral, and psychological challenges, and help juveniles develop coping strategies and positive decision-making.
Advocate for juveniles' rights and needs within the justice system and community resources.
Coordinate support among juveniles, their families, legal representatives, and community organizations.
Facilitate workshops, groups, and programs focused on life skills, vocational training, education, and employment readiness.
Monitor juveniles' progress and compliance with court-ordered requirements, treatment plans, and probation conditions.
Provide regular updates and reports to relevant stakeholders, including probation officers and court officials.
Respond promptly to crises and emergencies using de-escalation and crisis intervention strategies.
Maintain accurate case records, progress notes, and other documentation in compliance with organizational standards and legal requirements.
Perform other duties as assigned.