Juvenile Detention Manager

Twin Falls County•Twin Falls, ID
•Onsite

About The Position

Manages the daily operations of the Snake River Juvenile Detention Center to maintain a safe, secure, lawful, and appropriately supervised environment for detained youth, employees, and visitors. Directs facility staffing, employee supervision, training, budgets, records, and implementation of approved policies and procedures. Monitors compliance with applicable federal and Idaho laws, County requirements, and juvenile detention standards. Exercises independent judgment within established authority and reports to the Director of Probation and Detention Services. Work is performed primarily in a secure, continuously operating detention facility and may involve emergency response and exposure to potentially dangerous situations. The position includes after-hours, weekend, or holiday response availability and occasional outdoor exposure and nontraditional hours.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or equivalent required.
  • Minimum of five years of progressively responsible experience in juvenile detention, probation, corrections, or a closely related field.
  • Minimum of two years of supervisory or lead experience, including responsibility for directing staff, coordinating operations, or overseeing daily activities.
  • Must possess and maintain a valid driver’s license and meet County driving eligibility requirements.
  • Must possess or obtain and maintain applicable Idaho Peace Officer Standards and Training (POST) certification within established timeframes, as required for the position.
  • Must obtain and maintain required CPR, First Aid, and other applicable certifications and training.
  • Must successfully complete a background investigation, drug screening, and other required pre-employment assessments and maintain eligibility to work in a secure juvenile detention facility.
  • Must successfully meet applicable Idaho POST physical fitness requirements, as required for certification and continued eligibility.
  • Knowledge of juvenile justice principles, secure detention operations, and facility safety and security practices.
  • Knowledge of applicable federal and Idaho laws, regulations, and standards governing juvenile detention facilities, including intake, custody, supervision, and release procedures.
  • Knowledge of adolescent development, trauma-informed practices, crisis intervention, conflict resolution, and de-escalation techniques.
  • Knowledge of confidentiality requirements related to juvenile records, personnel matters, and sensitive facility information.
  • Knowledge of report writing, documentation, presenting information to stakeholders, supervisory and management principles, budget preparation, fiscal management, purchasing, basic accounting, emergency response, workplace safety, incident management, facility security, records management, and computer systems.
  • Ability to perform duties in accordance with federal, state, and county requirements; select, supervise, train, lead, evaluate, and discipline employees; prepare and monitor budgets; prepare clear and accurate reports; make sound decisions; manage staffing and resources; address youth safety or medical concerns; investigate operational issues; maintain accurate records; communicate effectively with youth, families, staff, courts, and partner agencies; protect confidential information; and operate required security, communications, and office equipment.
  • Must meet POST-required physical requirements, including vision and hearing requirements, at time of hire.
  • Duties may require extended standing, walking, sitting, bending, reaching, computer use, operating security equipment, and responding promptly to incidents. The position may require occasional lifting or moving of up to 50 pounds and the ability to observe, hear, and communicate effectively in the facility environment.

Nice To Haves

  • Bachelor’s degree in criminal justice, social services, public administration, or a closely related field preferred.
  • An equivalent combination of education, training, and experience may be considered, provided all mandatory qualifications and certification requirements are met.

Responsibilities

  • Direct day-to-day detention center operations, including facility security, youth supervision, intake, detention, release, and coordination of required services.
  • Supervise assigned personnel and participate in recruitment, selection, onboarding, training, scheduling, performance evaluation, coaching, and corrective action consistent with County policy and delegated authority.
  • Plan staffing and shift coverage to meet applicable staffing requirements and maintain safe operations on a 24-hour basis.
  • Implement approved operational policies, procedures, goals, and performance expectations; identify needed revisions and recommend improvements to the Director.
  • Monitor compliance with applicable laws, court orders, juvenile detention standards, confidentiality requirements, and approved policies; prepare for and respond to inspections, audits, and corrective action.
  • Oversee appropriate youth care and safety, access to educational and other required services, and referral of health or behavioral health concerns to qualified personnel.
  • Coordinate incident response, emergency procedures, facility safety inspections, security checks, and timely reporting and follow-up of significant events.
  • Review detention documentation, court orders, youth files, logs, reports, and records for completeness, accuracy, retention, and authorized access.
  • Receive and review complaints and concerns from youth, families, staff, and the community; refer personnel matters to Human Resources and the Director as appropriate.
  • Assist with preparation and administration of the facility budget; monitor spending, purchasing, equipment, and facility needs within delegated authority.
  • Coordinate with courts, juvenile probation, law enforcement, service providers, County departments, and community partners as required or authorized.
  • Prepare operational reports, staffing information, compliance documentation, and recommendations for the Director and other authorized officials.
  • Maintain confidentiality and professional conduct; promote respectful communication, staff accountability, and safe work practices.
  • Remain available for after-hours, weekend, or holiday response.
  • Perform other related duties as assigned.
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