Juvenile Case Manager
About The Position
Under basic supervision, provides case management services to assist students with excessive absences from school/classes; intervenes with student to explain consequences of truancy and alternatives and maintain case files on offenders. Receives and reviews truancy cases and Class C Misdemeanors sent from school officials; contacts students with excessive absences and tardiness problems at school; intervenes with students and families to explain consequences of truancy violations and legal alternatives; determines best process to resolve student's issues; performs duties according to defined state policies and standards. Maintains case files on offenders, and generates status and summary reports; assists families to access medical, educational, and social services to promote compliance with court orders. Contacts teachers, counselors, and parents to discuss truancy issues; develops intervention strategies, and assigns detention and other punishment alternatives; monitors students for compliance. Supports the departmental operations with regular and timely attendance. Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
Requirements
- Associate's degree in Political Science/Government or a related field
- Two years' experience in social services, case management or Teen Court/JCM
- Knowledge of principles of record keeping, records management and case management
- Knowledge of Texas Education Code statutes governing truancy issues
- Knowledge of local community issues and regional community resources available to citizens
- A valid Texas State Driver's License
- Commission as a Texas Notary Public
Nice To Haves
- Bilingual is preferred
Responsibilities
- Receives and reviews truancy cases and Class C Misdemeanors sent from school officials
- Contacts students with excessive absences and tardiness problems at school
- Intervenes with students and families to explain consequences of truancy violations and legal alternatives
- Determines best process to resolve student's issues
- Performs duties according to defined state policies and standards
- Maintains case files on offenders, and generates status and summary reports
- Assists families to access medical, educational, and social services to promote compliance with court orders
- Contacts teachers, counselors, and parents to discuss truancy issues
- Develops intervention strategies, and assigns detention and other punishment alternatives
- Monitors students for compliance
- Supports the departmental operations with regular and timely attendance
- Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff
- Maintains confidentiality of work-related issues and City information
- Performs other duties as required or assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
