Justice Programs Division Manager

Buncombe County Government•Asheville, NC

1d•$81,980 - $103,991•Onsite

About The Position

The purpose of this position is to provide strategic leadership and administrative oversight for the Justice Programs Division, which encompasses the county’s alternative -to-incarceration programs. This includes pre-trial diversion, specialized treatment courts, and comprehensive reentry initiatives. Responsibilities include the cultivation of high-stakes partnerships with the judiciary, law enforcement, and community-based providers and ensuring the division’s operations, budget, and strategic direction align with departmental goals.

Requirements

Bachelor’s degree in Human Services, Public Administration, Criminal Justice, or related field
Five (5) years of experience planning, developing, coordinating and managing justice or human service programs
Two (2) years of supervisory experience
Data analysis experience
Change management experience
Program evaluation experience

Nice To Haves

Master’s degree or LCSW preferred
English/Spanish bi-lingual speakers preferred

Responsibilities

Assist the Department Director in the overall management, execution, and administration of services for assigned division; provide administrative oversight for operational and administration activities and functions.
Establish, implement, and evaluate internal and external systems and organizations to effectively meet department and programmatic goals and objectives.
Develop and evaluate internal policies, procedures, and staffing patterns to effectively carry out divisional operations and ensure all programs meet evidence-based practices (EBP) and statutory requirements.
Oversee employee relations, diversity, staff development/training and completion of employee performance evaluations; ensuring County personnel policies and procedures are appropriately administered within the division.
Develop and monitor the divisions budget to ensure cost effectiveness and that purchasing and financial transactions are properly conducted in accordance with County administrative policies and procedures.
Establish Key Performance Indicators (KPIs) for staff and programs, coordinating/conducting regular performance audits and quality assurance reviews.
Oversee the collection and analysis of recidivism data, participant success rates, and cost avoidance metrics.
Monitor variations in demographic outcomes or inconsistencies in program performance across population segments and report findings and recommendations to the Department Director.
Oversee recruitment, training and supervision of a multidisciplinary team of program professionals to ensure a high performing division through resilience-based leadership and proactive-staff support systems.
Perform other related duties as assigned.