Data Analyst – Justice Services Division

El Paso County•El Paso, CO

3d•Hybrid

About The Position

The Justice Services Division of the Community Resources Department is seeking a Data Analyst to build essential data infrastructure from the ground up. This role involves establishing division-wide dashboards, shaping reporting standards, contributing to a new database management system, and supporting critical work like CJC extended-custody reviews and EPSO quarterly reporting. The position offers a foundational scope with opportunities for growth as the role matures. The ideal candidate will have 3+ years of experience in data collection, synthesis, or analysis, with hands-on experience in databases, queries, and visualization tools (SQL, BI tools, etc.). Equally important are the abilities to communicate data insights effectively to diverse stakeholders (courts, boards, public) and to navigate ambiguity with a mission-driven approach.

Requirements

High school diploma or equivalent education.
Three years of data collection, synthesis, or analysis experience, including working with databases or statistical software.
Extensive knowledge and proficiency in the use of automated data systems to perform a variety of complex tasks.
Must be receptive to the adoption and application of new and innovative technologies and technological platforms.
Working knowledge of office and data analytic software, databases, and business applications.
Working knowledge of research methodology, principles, and procedures.
Strong analytical skills, including the ability to quickly and accurately wrangle, analyze, and interpret data, as well as identify and define data integrity issues and make recommendations for resolution.
Ability to collect, synthesize, and analyze data.
Ability to develop sound and valid recommendations.
Highly organized with strong attention to detail.
Must possess exceptional interpersonal communication skills.
Ability to communicate and work effectively with co-workers, clients, other agencies, and the public.
Ability to provide excellent customer service.
Must possess a high level of professionalism and integrity to handle sensitive and confidential situations and information.
Ability to build strong working relationships, internal and external to the organization.
Ability to work cross-functionally with teams and key stakeholders, utilizing analytical skills in understanding data flows, dissecting problems, and delivering clear recommendations and guidance.
Ability to maintain a high level of proficiency related to research and analysis of a variety of data and systems used by the organization and in conjunction with applicable laws, regulations, and policies.
Ability to articulate data findings using both technical and non-technical language.
Ability to prepare reports and proposals to meet leadership objectives.
Ability to write clearly and concisely and with proper respect to spelling, grammar, and punctuation.
Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problem-solving skills.
Ability to respond in a flexible manner and reprioritize work as situations change.
Ability to work independently and in a team environment.
Maintain regular and punctual attendance.
Must obtain and maintain necessary certifications/licenses as applicable to the position.
Must obtain and maintain Criminal Justice Information System (CJIS) Compliance within six months of employment based on regular access to the Sheriff's Office buildings, systems, and/or networks (if assigned to the Digital, Strategy, & Technology Department).
Must pass conditional post-offer background investigation and drug screen.

Nice To Haves

Associate’s degree in a related field may substitute for one year of the required experience.
Bachelor’s degree in a related field may substitute for two years of the required experience.
Bachelor’s degree in statistics, information systems, or related field.
Experience with writing SQL and other data queries and with managing databases.
Experience with data visualization tools, such as Power BI.

Responsibilities

Analyzes, evaluates, and documents data requirements.
Develops a comprehensive data collection and analysis strategy based on functional assignment to evaluate the quality of services, performance, or other business indicators.
Identifies and utilizes data solutions to implement data collection; performs data extraction and analysis and presents data.
Performs a variety of complex activities involved in the collection, analysis, documentation, and interpretation of data and information related to applicable requirements, initiatives, services, and other activities.
Independently draws reasonable and sound conclusions consistent with findings and provides presentations.
Develops data solutions, tools, and capabilities to improve data-driven efforts, frameworks, data delivery, or dashboards.
Conducts research, compiles data, and uses statistical tools to identify, analyze, and interpret patterns and trends.
Isolates potential root causes, projects consequences, draws conclusions from analyzed data, organizes and explains data and assumptions, and provides solutions or recommendations.
Designs, validates, and assesses methods of data collection and analysis; develops and implements protocols for data extraction and analysis.
Monitors data collection methods and audits data to ensure data collection methodologies and protocols are followed.
Works collaboratively with cross-functional teams to produce qualitative and quantitative data analysis that supports organizational objectives and processes, aligning with the strategic plan and associated efforts.
Conducts comprehensive and special purpose data analysis, audits, and/or examinations; reviews, evaluates, and measures compliance of programs and processes for quality, effectiveness, and outcomes; assesses adherence to internal policies, regulatory requirements, and other legal mandates.
Recommends and implements practices/processes to support data analytics and program.
Identifies, recommends, and helps to implement process improvement opportunities.
Proposes system modifications and devises data management strategies for the organization to improve the quality and usability of data.
Serves as the organization’s subject matter expert for function/assignment-specific systems, databases, and data integrity.
Develops and oversees training and development of staff on the use of data collection systems and quality assurance, ensuring alignment with policies, procedures, and best practices.
Provides technical assistance, troubleshooting, and user support for databases and systems.
Leads or participates in data-driven work groups or committees; collaborates with internal and external partners to improve the efficiency of databases and systems; provides recommendations.
Utilizes function/assignment knowledge to provide guidance and recommendations to leadership, staff, and external sources regarding department data, policies, procedures, and best practices.
Maintains a highly technical working knowledge of industry standards and best practices, as well as relevant regulations, policies, standards, and procedures to improve the organization's operations.
Contributes to unified efforts to measure organizational and departmental performance; participates in supporting initiatives, services, and other activities.
Gathers, organizes, and prepares data and presentations; provides data-driven presentations at leadership meetings, conferences, or other forums as needed.
Performs other duties as required.