Justice-Involved Family Navigator
About The Position
The Justice-Involved Family Navigator is a hands-on, full-time role supporting individuals and families impacted by the criminal justice system through individualized, strengths-based, and trauma-informed case management. This position helps participants navigate court, probation, behavioral health, housing, employment, education, and family systems while reducing barriers to stability and recidivism. By building trusting relationships and coordinating care across justice, social service, and community partners, the Navigator supports participants as they move toward accountability, healing, and long-term success.
Requirements
- An associate degree in Criminal Justice or Social Work is required.
- 1+ years of experience in case management, social services, behavioral health, or a related human services role is required.
- First Aid/CPR certification is required.
- Strong ability to apply trauma-informed, person-centered approaches that promote accountability, dignity, and positive behavior change.
- Strong skills in navigating court processes, legal systems, housing, safety, and compliance requirements.
- Ability to maintain accurate documentation and manage caseloads, court-related deadlines, and reporting requirements in a fast-paced environment.
- Strong communication, advocacy, collaboration, and professional-boundary skills in complex, high-stakes situations.
- Reliable transportation is required.
Nice To Haves
- A bachelor’s degree in Psychology, Social Work, Child Development, Criminal Justice, Sociology, or Counseling is preferred.
- 2+ years of experience working with justice-involved populations, probation/parole systems, or court-involved family or youth programs is preferred.
- Preferred to hire someone with lived experience in the justice system and/or substance use and recovery.
Responsibilities
- Conduct intakes, assessments, and individualized service planning with justice-involved participants.
- Facilitate regular one-on-one check-ins focused on housing stability, employment, education, behavioral health, family reunification, and compliance with court or probation requirements.
- Connect participants to housing, workforce, behavioral health, substance use treatment, healthcare, and family support services.
- Collaborate with internal TMH programs and external partners to ensure continuity of care.
- Maintain accurate case notes and required reporting in Community Care Link (CCL), Salesforce, and justice-system reporting tools.
- Track participant outcomes and compliance with grant and contract requirements.
- Support participants during court appointments by providing guidance and assistance as they navigate the legal system.
- Help families access resources for legal actions or motions that promote healthier futures.
- Participate in case staffing, trainings, and collaborative meetings.
- Support outreach and engagement with referral partners, including community-based organizations.
- Assist with other duties as assigned.
Benefits
- 401(k) with 3% match by employer
- Paid sick leave
- A mission-driven environment with strong staff culture
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
