Justice Involved Veterans (JIV) Case Manager

Minnesota Assistance Council for Veterans•Saint Paul, MN

2d•$50,000 - $57,000•Hybrid

About The Position

The JIV Case Manager provides housing-focused case management and reentry support to Veterans whose active involvement with the criminal justice system creates a barrier to obtaining or maintaining stable housing. The position works with Veterans before and after release from correctional facilities and with Veterans in the community who have active justice-related housing barriers. This position will utilize a network of internal and external services to assist justice-involved Veterans in addressing housing and reentry barriers, maintaining housing stability, successfully transitioning back into the community, and working toward long-term success. Services are structured, goal-focused, and time-limited. The Case Manager will coordinate with MACV housing teams, correctional agencies, VA programs, Veterans Treatment Courts, County Veterans Service Offices, and community partners. This role is essential in providing consistent, supportive services that promote stability and reduce the risk of recidivism.

Requirements

Bachelor's degree in social work, criminal justice, human services, or a related field preferred; equivalent relevant education and experience may be considered.
Experience with Veterans, justice-involved individuals, homelessness, housing programs, reentry services, or case management preferred.
Possess a broad understanding of the barriers involved when an individual re-enters the community from incarceration.
Strong communication, organization, documentation, problem-solving, and relationship-building skills.
Ability to maintain professional boundaries and work effectively with individuals facing significant housing and justice-related barriers.
Comfort working professionally with Veterans charged with or convicted of serious offenses, including violent or sexual offenses.
Proficiency with Microsoft Office and ability to learn Salesforce and other case-management systems.
Veteran status or professional experience working with Veterans is preferred.
Valid driver's license, reliable transportation, and ability to travel throughout Minnesota.
Ability to travel to correctional facilities, courts, MACV offices, and community locations.
Ability to pass required background checks and obtain authorization to enter correctional facilities.
Schedule flexibility, including occasional early morning, evening, or overnight travel.

Responsibilities

Conduct regular in-person outreach with state, federal, and county correctional facilities to identify veterans at risk of homelessness upon release.
Collaborate with facility staff, MACV programs, and community partners to develop individualized reentry plans.
Complete client intakes, including documentation, screening, assessments, and program orientation.
Identify justice-related barriers affecting housing and develop individualized housing and reentry goals with the Veteran.
Coordinate pre-release and community reentry planning with correctional staff, probation/parole, VA programs, MACV teams, and other authorized partners.
Assist Veterans with identification, eligibility documents, housing applications, benefits referrals, and connections to appropriate housing and community resources.
Maintain regular contact with Veterans and provide structured support toward agreed-upon housing and reentry goals.
Coordinate referrals and transfers to MACV regional housing programs or outside providers when ongoing services are needed.
Participate in correctional transition fairs, Veterans Treatment Courts, case coordination meetings, outreach activities, and other JIV-related events.
Maintain timely and accurate case notes, service records, referrals, releases of information, and required documentation in Salesforce and other designated systems.
Protect confidential information and share information only when properly authorized and necessary for service coordination.
Communicate significant barriers, safety concerns, disengagement, or complex cases to the JIV Program Director.
Maintain a post-release caseload for Veterans with the highest barriers releasing from federal, state, and county correctional facilities. Case management focuses on housing stability, successful community transition, and coordination with supervision and other service providers when appropriate.