Junior Systems Engineer

Custom Computer Specialists•Hauppauge, NY

1d•$70,000 - $85,000•Onsite

About The Position

Custom Computer Specialists (CCS), a technology consulting firm providing network integration, support services, product solutions, and application services, is seeking a motivated Systems Engineer with Cisco Meraki experience, a valid CCNA certification, and working knowledge of Python scripting and network automation. The role designs, implements, supports, and optimizes network and systems infrastructure while using automation to improve operational efficiency. The position is based in Hauppauge, New York, and includes client-facing deployments and project work at company headquarters and its configuration center. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM. Employees are expected to maintain flexibility and may occasionally work adjusted hours to accommodate project timelines, deployment schedules, client requirements, or other business needs. During school district breaks, when needed to support business and project needs, the schedule remains Monday through Friday, 8:00 AM to 5:00 PM, reporting to headquarters. CCS describes its culture through the philosophy “Right People, Right Results, Right Careers!” and emphasizes customer satisfaction, quality, efficiency, continuous improvement, and adherence to company and departmental procedures. The company is an Affirmative Action and Equal Opportunity Employer.

Requirements

Bachelor’s degree in information technology, computer science, engineering, or equivalent experience.
Required Cisco Certified Network Associate (CCNA) certification.
At least 3 years of experience supporting enterprise network and systems infrastructure.
Hands-on experience administering Cisco Meraki networking solutions.
Experience with switching and routing technologies.
Experience with wireless networking and 802.11 standards.
Experience with VPN technologies.
Experience with network security and firewall management.
Experience with DHCP, DNS, TCP/IP, VLANs, and subnetting.
Working knowledge of Python scripting for automation and reporting.
Experience utilizing REST APIs and network automation tools.
Strong troubleshooting and analytical skills.
Excellent written and verbal communication skills.
Strong customer service skills and ability to work in a customer-facing role while following the appropriate dress code.
Organization, decision-making, time-management, and attention-to-detail skills; ability to maintain high-quality work.
Ability to work independently and as part of a team.
Ability to maintain a flexible schedule and occasionally work adjusted hours based on project and business needs.

Nice To Haves

Cisco Meraki Solutions Specialist (CMSS) certification.
Experience with Microsoft 365.
Additional scripting knowledge.
Experience with network monitoring platforms.
Knowledge of cloud networking and hybrid environments.

Responsibilities

Design, deploy, configure, maintain, and optimize Cisco Meraki network infrastructure, including switches, wireless access points, security appliances, and SD-WAN solutions.
Monitor and troubleshoot network performance, connectivity, and security issues.
Manage and maintain enterprise LAN/WAN, wireless, and VPN environments.
Configure and support VLANs, routing protocols, DHCP, DNS, NAT, and firewall policies.
Use the Cisco Meraki Dashboard for configuration, monitoring, reporting, and device management.
Develop and maintain Python automation scripts for network administration and systems management; support automation initiatives using APIs, scripting, and configuration management tools.
Perform system upgrades, firmware updates, backups, and disaster recovery procedures.
Collaborate with cross-functional teams on infrastructure projects and technology deployments.
Document network diagrams, operating procedures, technical standards, work assignments, client sign-offs, punch lists, resolutions, and installation photos.
Provide Tier III technical support and assist with incident resolution.
Ensure compliance with cybersecurity policies and industry best practices.
Integrate and deploy networking, access control, and voice equipment, supporting integration team leads and engineers on implementations.
Troubleshoot desktop connectivity and network equipment, including routers, core and access-layer switches, and firewalls.
Make moderate and advanced Level 2 and Level 3 configuration adjustments to network and access control equipment and infrastructure, including ports, VLANs, PoE, IP addressing, gateways, and DNS.
Work directly with clients during deployments to meet or exceed client satisfaction.
Provide clear written and verbal reports of completed daily work and complete assignments and deliverables promptly and cost-effectively.
Identify opportunities for process improvement, optimization, and automation.
Follow companywide and departmental standard operating procedures, protocols, and rules.
Perform other job-related duties as assigned.

Benefits

Medical and dental plans.
Company-paid vision insurance and short- and long-term disability plans.
Flexible spending programs for healthcare, dependent care, transit, and parking.
401(k) with employer match.
Tuition reimbursement.
Onsite fitness center or gym membership reimbursement for client- or satellite-based employees.
Company-paid life insurance.
Paid holidays and vacation.
Technical certification gift card rewards program.
Competitive salaries.