Junior Systems Engineer

Custom Computer Specialists•Hauppauge, NY

18h•Onsite

About The Position

The Junior Systems Engineer designs, deploys, configures, supports, and optimizes network and systems infrastructure, with an emphasis on Cisco Meraki environments and automation. The role includes enterprise LAN/WAN, wireless, VPN, network security, access control, and voice integration work, along with Tier III technical support and client-facing deployment responsibilities. The position is based in Hauppauge, NY. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM. Employees must maintain a flexible schedule and may occasionally work adjusted hours based on project timelines, deployment schedules, client requirements, or other operational needs. Responsibilities may include staging and configuration in the configuration center, distribution, and other HQ-based initiatives. During school district breaks, the role may require reporting to HQ on the standard Monday-through-Friday schedule to support business and project needs. Salary is $70,000–$85,000.

Requirements

Bachelor’s degree in information technology, computer science, engineering, or equivalent experience.
Required Cisco Certified Network Associate (CCNA) certification.
At least 3 years of experience supporting enterprise network and systems infrastructure.
Hands-on experience administering Cisco Meraki networking solutions.
Experience with switching and routing technologies.
Experience with wireless networking and 802.11 standards.
Experience with VPN technologies.
Experience with network security and firewall management.
Experience with DHCP, DNS, TCP/IP, VLANs, and subnetting.
Working knowledge of Python scripting for automation and reporting.
Experience using REST APIs and network automation tools.
Strong troubleshooting and analytical skills.
Excellent written and verbal communication skills.
Excellent customer service skills and ability to work in a customer-facing role while following the appropriate dress code.
Strong organization, decision-making, and time-management skills.
Ability to work independently and as part of a team.
High attention to detail and commitment to quality work.

Nice To Haves

Cisco Meraki Solutions Specialist (CMSS) certification.
Experience with Microsoft 365.
Knowledge of scripting.
Experience with network monitoring platforms.
Experience with cloud networking and hybrid environments.

Responsibilities

Design, deploy, configure, and maintain Cisco Meraki network infrastructure, including switches, wireless access points, security appliances, and SD-WAN solutions.
Monitor and troubleshoot network performance, connectivity, and security issues.
Manage and maintain enterprise LAN/WAN, wireless, and VPN environments.
Configure and support VLANs, routing protocols, DHCP, DNS, NAT, and firewall policies.
Use the Cisco Meraki Dashboard for configuration, monitoring, reporting, and device management.
Develop and maintain Python automation scripts for network administration and systems management.
Support network automation initiatives using APIs, scripting, and configuration management tools.
Perform system upgrades, firmware updates, backups, and disaster recovery procedures.
Collaborate with cross-functional teams on infrastructure projects and technology deployments.
Document network diagrams, operating procedures, and technical standards.
Provide Tier III technical support and assist with incident resolution.
Ensure compliance with cybersecurity policies and industry best practices.
Integrate and deploy networking, access control, and voice equipment; support integration team leads, ASEs, and SEs with implementations.
Troubleshoot desktop connectivity and network equipment, including routers, core switches, access-layer switches, and firewalls.
Make moderate and advanced (Level 2 and 3) configuration adjustments to network and access control equipment and infrastructure, including port, VLAN, PoE, IP addressing, gateway, and DNS changes.
Work directly with clients during deployments to meet or exceed client satisfaction.
Document work assignments, including client sign-off, punch lists, resolutions, and installation photos.
Provide concise written and verbal reports of completed daily work.
Complete assignments and deliverables promptly and cost-effectively.
Identify opportunities for process improvement, optimization, and automation.
Follow companywide and departmental standard operating procedures, protocols, and rules.
Perform other job-related duties as assigned.