Junior Systems Engineer

Custom Computer Specialists•Hauppauge, NY
•Onsite

About The Position

CCS, a technology consulting firm providing network integration, support services, product solutions, and application services, is seeking a motivated Systems Engineer with Cisco Meraki experience, a valid CCNA certification, and working knowledge of Python scripting and network automation. The position is responsible for designing, implementing, supporting, and optimizing network and systems infrastructure while using automation to improve operational efficiency. It is based in Hauppauge, New York. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Employees are expected to maintain a flexible schedule and may occasionally work adjusted hours for project timelines, deployments, client requirements, or other business needs. Responsibilities may include staging and configuration at the configuration center, distribution, and other HQ-based initiatives. During school district breaks, as required by business and project needs, the schedule remains Monday through Friday, 8:00 a.m. to 5:00 p.m. at HQ. The salary range is $70,000–$85,000. CCS offers medical and dental plans, company-paid vision and short- and long-term disability plans, flexible spending programs, a 401(k) with employer match, tuition reimbursement, fitness benefits, company-paid life insurance, paid holidays and vacation, and technical certification gift card rewards.

Requirements

  • Bachelor’s degree in information technology, computer science, engineering, or equivalent experience.
  • Required Cisco Certified Network Associate (CCNA) certification.
  • At least 3 years of experience supporting enterprise network and systems infrastructure.
  • Hands-on experience administering Cisco Meraki networking solutions.
  • Experience with switching and routing technologies, wireless networking (802.11 standards), VPN technologies, network security and firewall management, DHCP, DNS, TCP/IP, VLANs, and subnetting.
  • Working knowledge of Python scripting for automation and reporting.
  • Experience with REST APIs and network automation tools.
  • Strong troubleshooting and analytical skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team, with strong organization, decision-making, time-management, and attention-to-detail skills.
  • Excellent customer service skills and willingness to be customer-facing while following the appropriate dress code.
  • Ability to maintain a flexible work schedule and occasionally work adjusted hours based on project, deployment, client, or operational needs.

Nice To Haves

  • Cisco Meraki Solutions Specialist (CMSS) certification.
  • Experience with Microsoft 365.
  • Additional scripting knowledge.
  • Experience with network monitoring platforms.
  • Knowledge of cloud networking and hybrid environments.

Responsibilities

  • Design, deploy, configure, and maintain Cisco Meraki network infrastructure, including switches, wireless access points, security appliances, and SD-WAN solutions.
  • Monitor and troubleshoot network performance, connectivity, security, and desktop connectivity issues.
  • Manage enterprise LAN/WAN, wireless, and VPN environments; configure VLANs, routing protocols, DHCP, DNS, NAT, and firewall policies.
  • Use the Cisco Meraki Dashboard for configuration, monitoring, reporting, and device management.
  • Develop and maintain Python automation scripts and support network automation initiatives using APIs, scripting, and configuration management tools.
  • Perform system upgrades, firmware updates, backups, and disaster recovery procedures.
  • Collaborate with cross-functional teams on infrastructure projects and technology deployments.
  • Document network diagrams, operating procedures, technical standards, work assignments, client sign-offs, punch lists, resolutions, and installation photos; provide clear daily work reports.
  • Provide Tier III technical support and assist with incident resolution.
  • Integrate and deploy networking, access control, and voice equipment, supporting integration team leads, ASEs, and SEs.
  • Make moderate and advanced configuration adjustments to network and access control equipment and infrastructure, including port, VLAN, PoE, IP addressing, gateway, and DNS changes.
  • Work directly with clients during deployments to meet or exceed client satisfaction.
  • Complete assignments and deliverables on time and cost-effectively, and identify opportunities for process improvement, optimization, and automation.
  • Follow company and departmental standard operating procedures, protocols, and rules; perform other job-related duties as assigned.
  • Maintain customer service, organization, decision-making, time-management, communication, teamwork, independence, and attention-to-detail standards.

Benefits

  • Medical and dental plans.
  • Company-paid vision insurance.
  • Company-paid short- and long-term disability plans.
  • Flexible spending programs for healthcare, dependent care, transit, and parking.
  • 401(k) with employer match.
  • Tuition reimbursement.
  • Onsite fitness center or gym membership reimbursement for client- or satellite-based employees.
  • Company-paid life insurance.
  • Paid holidays and vacation.
  • Technical certification gift card rewards program.
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