Junior System Administrator (On-Site)

Oxley Enterprises • Silver Spring, MD

3d • Onsite

About The Position

Are you a tech-savvy problem solver looking to grow your career in systems administration? We're looking for a Junior System Administrator who's eager to learn, troubleshoot, and make an impact supporting secure, mission-critical information systems. If you thrive in a fast-paced environment, enjoy hands-on technical support, and are passionate about maintaining reliable and secure systems, this is the opportunity for you! The Junior System Administrator provides day-to-day system administration and technical support services to ensure the operational availability, security, and compliance of Joint Pathology Center (JPC) information systems.

Requirements

• 2 years of system administration experience
• Bachelors Degree in information technology, computer science, cybersecurity, engineering, or related field
• Active certification meeting Cyber IT/Cybersecurity Workforce (CSWF)/Information Assurance Technician (IAT) Level II requirements (e.g., Security+ CE, CySA +, CND, GSEC, GICSP, SSCP)
• Above average experience performing system monitoring, troubleshooting, and configuration tasks
• Above average experience performing routine system administration and maintenance tasks
• Above average experience troubleshooting and deploying end-user devices (e.g., mobile devices, workstations, and network-connected equipment)
• Experience with Windows Server environments (2016, 2019, 2022)
• Experience with Linux-based medical devices and network-connected peripherals
• Experience supporting Active Directory and Group Policy
• Experience with Virtual Teleconference (VTC) support
• Ability to read and interpret system logs and error reports
• Experience supporting a federal agency
• Excellent written and verbal communication skills
• Strong problem solving and analytical thinking skills
• Ability to work independently on complex issues
• Active DoD Secret Clearance
• Ability to obtain DoD Top Secret Clearance as needed
• U.S. Citizenship

Responsibilities

• Maintain operational availability of JPC information systems through routine system administration and Tier I - III technical support
• Respond to user support requests in a timely and professional manner to minimize mission impact
• Perform hardware replacement, diagnostics, troubleshooting, and deployment of End User Devices (EUDs) and servers as assigned
• Track Information Assurance Vulnerability Alerts (IAVAs) and Information Assurance Vulnerability Management (IAVM) notices to prevent system quarantine
• Apply manual patches to servers and end-user devices when automated deployment tools (e.g., SCCM/MECM) fail
• Support implementation of Security Technical Implementation Guides (STIGs) as directed
• Perform basic Active Directory administration and Group Policy tasks under senior guidance
• Assist with basic network configuration and troubleshooting within the DoD NIPRNET environment
• Provide VTC support, including setup, troubleshooting, and coordination with vendors for VTC room installations
• Provide ad hoc training to non-IT JPC personnel to improve computer literacy
• Develop and maintain quick reference guides and user documentation for commonly used systems and applications
• Coordinate with property management personnel to track and inventory IT assets and EUDs
• Support IT projects as prioritized by the COR, including equipment moves, deployments, upgrades, inventories, and workspace organization
• Assist with server and technology migrations to DoD cloud environments under senior supervision

Benefits

• Medical, dental, vision and prescription drug coverage for you and your family.
• Life Insurance, short-term disability and long-term disability paid for by the Company.
• Supplemental coverages including Accident, Critical Illness, and Hospital.
• Additional Life insurance coverage for you and your dependents.
• 401k plan with various options to select based on your retirement goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level