Junior Specialist Adoption Architect

Red HatTysons Corner, TX
Hybrid

About The Position

As a member of the customer account team, a Junior Specialist Adoption Architect (SAA level 1) is an emerging technical specialist covering Application Platforms, Cloud Native Infrastructure, Mission-Critical IT Automation, Red Hat Cloud Services platforms, and AI platforms. The primary focus of this role is to partner with account teams to eliminate technical and organizational blockers, educate customers, and prove platform value to turn technical wins into long-term adoption and retention. This is an opportunity to launch a career at the cutting edge of enterprise open source. As a Junior Specialist Adoption Architect, you will participate in the FASTER Program (Field Accelerator for Sales and Technical Emerging Roles), which is a 10-month, comprehensive onboarding and development program designed to equip you with deep technical knowledge, customer engagement skills, and industry insights. You will gain hands-on experience across Red Hat's portfolio, learn from peer architects, and contribute to real-world adoption initiatives that deliver immediate value to customers. This cohort-based program starts in September 2027. Through this experience, you will: Participate in structured training, attain industry-recognized certifications, and build hands-on skills spanning Cloud, Automation, and AI solutions. Learn how to present standard technical content, support workshops, and co-facilitate customer discussions alongside experienced team members to gather actionable technical insights. Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your team. Shadow senior architects to learn how technical engagements are run and documented in order to advance product adoption and drive product consumption. Gain a practical understanding of enterprise solution architecture, account planning tools, and Red Hat Open Practices used to identify technical blockers and deliver customer value. Build hands-on expertise through customer engagements, participating in architecture reviews and skill development opportunities that drive product adoption and customer success. Focus on personal and professional development as you grow your career at Red Hat.

Requirements

  • Passion and curiosity for open source technology and desire to build a career within the Tech industry and expertise in emerging technologies
  • Strong technical skills in computer science, IT, AI, or related fields gained through university programs, upskilling bootcamps, certificate programs, military experience, etc.
  • Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project
  • Motivation to engage in self-directed learning on new technologies
  • Desire to be customer-focused, understand customer needs and assist them in achieving their goals
  • Ability to travel to customer sites and work both in-person at a Red Hat office as well as remotely
  • Effective communication (written and verbal) and presentation skills
  • Ability to work independently and collaboratively with internal teams and external customers
  • Full professional proficiency in written and spoken English
  • Must have the ability to work without a need for current or future visa sponsorship.

Nice To Haves

  • Experience with Red Hat products (Enterprise Linux, OpenShift, Ansible Automation Platform, AI platform) and/or related Open Source technologies (Fedora, Podman, Ansible, etc.)
  • Exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus

Responsibilities

  • Participate in structured training, attain industry-recognized certifications, and build hands-on skills spanning Cloud, Automation, and AI solutions
  • Learn how to present standard technical content, support workshops, and co-facilitate customer discussions alongside experienced team members to gather actionable technical insights
  • Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your team
  • Shadow senior architects to learn how technical engagements are run and documented in order to advance product adoption and drive product consumption
  • Gain a practical understanding of enterprise solution architecture, account planning tools, and Red Hat Open Practices used to identify technical blockers and deliver customer value
  • Build hands-on expertise through customer engagements, participating in architecture reviews and skill development opportunities that drive product adoption and customer success
  • Focus on personal and professional development as you grow your career at Red Hat

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Paid time off and holidays
  • Paid parental leave plans for all new parents
  • Leave benefits including disability, paid family medical leave, and paid military leave
  • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
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