Junior Scrum Master

Charles Schwab Inc.•Southlake, TX

2d•$58 - $65•Onsite

About The Position

Workplace Services Engineering, an organization within Schwab Technology Services, is transforming the technology that supports workplace financial solutions. The Scrum Master helps technology teams deliver scalable, high-quality solutions by strengthening Agile practices, removing impediments, and creating transparency across priorities, dependencies, and progress. The role facilitates Scrum and Kanban practices, including planning, stand-ups, reviews, retrospectives, and program increments, while coaching teams toward greater accountability and self-organization. The Scrum Master partners with Product Owners, technical leaders, and development teams to navigate competing priorities, manage risks and dependencies, and improve delivery practices. The role requires solving complex problems, influencing decisions, facilitating productive conversations, and adapting plans as needs evolve to help teams deliver meaningful outcomes for workplace clients and their employees. The selected candidate is expected to work on site in the specified location(s). The role is eligible for bonus or incentive opportunities in addition to the salary range.

Requirements

Bachelor’s degree in Business, Information Technology, or a related field.
Certified Scrum Master (CSM) certification.
At least 2 years of Scrum Master or related project management experience.
At least 2 years of experience with the software development lifecycle (SDLC), Agile practices, and product delivery using Scrum and Kanban methodologies.
Experience working within the financial services industry.
Experience using Atlassian tools to manage work, backlogs, progress, and delivery transparency.
Ability to facilitate Agile ceremonies, identify and remove impediments, and help teams improve delivery effectiveness.
Strong communication and collaboration skills, including the ability to influence, negotiate, organize priorities, and work effectively across technical and business teams.

Nice To Haves

Experience coaching teams that are adopting or maturing Agile practices.
Experience supporting teams that balance new software development with production application support.
Experience communicating delivery status, risks, dependencies, and outcomes to executive-level stakeholders.
Experience facilitating prioritization and resolving competing needs among Product Owners and technical leadership.
Ability to coach self-organizing teams, establish clear expectations, promote accountability, and facilitate constructive conflict resolution.
Ability to collaborate effectively with diverse, geographically dispersed teams while managing multiple priorities and deadlines.
Initiative, ownership, adaptability, and problem-solving skills when addressing complex, time-sensitive delivery challenges.

Responsibilities

Strengthen Agile practices and help technology teams deliver scalable, high-quality solutions.
Remove impediments and create transparency across priorities, dependencies, and progress.
Facilitate Scrum and Kanban practices, including planning, stand-ups, reviews, retrospectives, and program increments.
Coach teams toward greater accountability and self-organization.
Partner with Product Owners, technical leaders, and development teams to navigate competing priorities and manage risks and dependencies.
Improve delivery practices and adapt plans as needs evolve.
Solve complex problems, influence decisions, and facilitate productive conversations.