Junior Sales Engineer

Kiteworks•,

3d•$80,000 - $90,000•Hybrid

About The Position

A Kiteworks Sales Engineer is deeply technical with great customer skills who is committed to solving prospects and customers problems and pain points using a consultative approach. When it comes to deploying enterprise software, you are the guru; this can be demonstrated by a track record of happy, referenceable customers. They appreciate your technical acumen and your diligence: no details about a customer project get by you. As our key technical advisor and product advocate, you will actively drive and manage the sales process from technology evaluation through to Customer Success. You will engage with prospects to help them understand the solutions Kiteworks can provide an organization.

Requirements

Degree in Computer Science, Mathematics (or equivalent) or 4 years of relevant experience
Experience with High Level Architecture Design, Networking and Security
Familiar with MFT, File Transfer, Networking, Security, Middleware, or B2B solutions
Protocols: SFTP, FTPS, HTTPS, S3, AS, and other file transfer protocols
Hands on development experience with some of the following: JavaScript, Python, PHP, XML, SQL, SOAP, REST APIs
Knowledge of enterprise security standards like: SAML, LDAP(S), SSO, Syslog, SIEM, HSM
Experience with EDI (Electronic Data Interchange), EAI (Enterprise Application Integration), and SOA (Service Oriented Architecture)
Strong analytical skills and keen analytical prowess
Experience in matching customer requirements to a given solution and managing Proof of Value (PoV) process to sell the solution
Problem solving skills
Ability to work independently and as part of a team
Effective communication skills, encompassing active listening, public speaking, presentation skills and written expression
Capability and self-motivation to learn new technologies
Ability and willingness to travel occasionally.
Ability to meet Kiteworks, customer, and/or government security screening requirements for this role.
Passing the Kiteworks background check upon hire/transfer and every two years thereafter.
U.S. work authorization.

Responsibilities

Educate prospective customers about the solutions the Kiteworks platform offers; present market comparisons of our competitors to demonstrate the advantage of choosing Kiteworks
Provide intensive pre-sales technical consulting to the sales staff and prospective Kiteworks clients, participating in online demonstrations of our product, conference calls and onsite visits.
Drive the pre-sales process with a goal of closing business and increasing the dollar value of the PO through a consultative and collaborative approach with the prospect. Document success criteria and ensure all business requirements are met using the application
Consult with the Regional Sales Manager during the proposal process to ensure that all technical information and recommendations address customer requirements
Support Account Management, Marketing, Customer Success and customers to ensure newly released features are understood & how they might increase the value of existing installations
Document market feedback and collaborate with Product Management to ensure future iterations of the Kiteworks platforms fits our client’s business needs
Provide product responses for RFPs/RFIs. Own the process from start to finish
Protect customer and prospect data by following secure handling practices and ensuring compliance with data protection policies during all sales activities.