Junior Sales Associate

M. Flynn Jewelry•Boston, MA

12d•Onsite

About The Position

M. Flynn Jewelry is seeking a motivated, personable, and detail-oriented Junior Sales Associate to support sales, client service, and online order fulfillment. The role combines working on the sales floor with assisting clients and managing the online business. The position is full-time and based on-site at the company’s downtown Boston location on Waltham Street. Regular Saturday availability is required. The first three months focus on training in the company’s products, designers, systems, and customer experience. After that period, the associate becomes eligible for the sales commission program and takes on more responsibility for individual sales. Jewelry knowledge is not required at the outset; the company will provide training. The role is suited to someone interested in jewelry, fashion, working with people, and developing a career in fine jewelry and luxury retail.

Requirements

Motivated, personable, and detail-oriented.
Strong people instincts and a desire to learn and grow.
Interest in jewelry, fashion, and working with people.
Availability to work Saturdays regularly.

Responsibilities

Welcome and engage clients on the sales floor to create a warm, personal shopping experience.
Support the sales team with client appointments, sales, follow-up, and customer service.
Build product knowledge across M. Flynn collections and designers, and present and sell products confidently.
Help clients with purchases, returns, exchanges, repairs, and other service needs.
Process and fulfill online orders accurately and efficiently.
Prepare jewelry for shipment, including quality checks, packaging, and shipping.
Monitor online orders and update clients on order status.
Assist with merchandising, inventory, receiving, and maintaining the sales floor.
Keep the store organized, polished, and client-ready.
Support special projects, events, trunk shows, and other store initiatives.
Participate in daily store setup and breakdown.
Assist wherever needed in the fast-paced small-business environment.
Work Saturdays on a regular basis.