Junior Project Coordinator

RecruitGo

9d • Remote

About The Position

RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team. We are looking for a Junior Project Coordinator to help manage and deliver field services for clients across the U.S. This role involves coordinating service requests, scheduling field technicians, tracking project progress, and ensuring the timely completion of small infrastructure deployments. The ideal candidate is organized, detail-oriented, and able to manage multiple projects at once. You will work closely with service delivery and operations teams to ensure seamless execution of client requests.

Requirements

• 1–3 years experience in project coordination, service coordination, or operations support
• Experience managing multiple service requests or small projects simultaneously
• Strong organizational and task management skills
• Excellent written and verbal communication
• Ability to work US business hours
• Comfortable working in a fast-paced, service delivery environment

Nice To Haves

• Experience working with IT infrastructure or field services
• Familiarity with low voltage, networking, or security camera deployments
• Experience with ticketing or service management systems
• Experience with quoting tools (Kaseya, PSA tools, or similar platforms)
• Background working with MSP or IT service providers

Responsibilities

• Manage and prioritize incoming service requests in the service queue
• Coordinate scheduling and dispatch of field technicians
• Track progress of service tickets from request through completion
• Ensure SLAs and client expectations are met
• Coordinate field services for client infrastructure work including: Site decommissioning (equipment removal / cleanup), Security camera deployments, Low voltage cabling and additional network drops, Hardware installations and swaps, Small infrastructure upgrades
• Maintain accurate status tracking for all open service requests
• Provide regular updates to internal teams and clients
• Monitor project timelines and ensure tasks are completed on schedule
• Identify risks or delays and escalate when necessary
• Prepare quotes for service work using Kaseya Quote Manager
• Assist with scoping and estimating small service requests
• Maintain documentation of work orders and project notes
• Ensure proper closure documentation is completed
• Work with the internal team to ensure timely delivery of services to clients and ensure that client expectations are met.

Benefits

• Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
• Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
• Inclusivity: Be part of an inclusive and diverse workplace that values your contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed