Remote Inside Junior Mortgage Banker

The Federal Savings Bank•Charlotte, NC
•Remote

About The Position

The Federal Savings Bank is hiring an entry-level inside sales professional to develop as a Junior Mortgage Banker in the Charlotte, NC area. This full-time, 100% remote position includes paid on-the-job training, an annual salary, and a monthly bonus. The role supports a top-producing Senior Vice President and offers coaching and training to help the employee advance to a mortgage banker role. The position involves outbound calls to warm leads, lead generation and follow-up, managing leads in the company CRM, and providing excellent service to bankers, clients, and referral sources. The employee is expected to follow the training plan, apply sales techniques, and consistently exceed borrower expectations.

Requirements

  • High school degree or GED required.
  • At least 1 year of experience; sales, call-center, retail, hospitality, and food and beverage experience are noted as a plus.
  • Comfort working on a computer while talking on the phone.
  • Friendly, outgoing personality and strong sales acumen.
  • Excellent verbal and written communication skills.
  • Strong work ethic and positive attitude with a desire to win.
  • Dependable and able to work with minimal supervision after training.
  • Self-motivated, with potential for leadership roles.
  • Strong organizational skills and ability to multitask.
  • Comfort working in a fast-paced, dynamic, and demanding environment.

Nice To Haves

  • A 2- to 4-year college degree is preferred.
  • Experience in sales, a call-center environment, retail, hospitality, or food and beverage is a plus.
  • Movers and shakers are preferred.
  • U.S. veterans and recent college graduates are strongly encouraged to apply.

Responsibilities

  • Use a dialer to make outbound phone calls to warm leads.
  • Support a top-producing Senior Vice President with lead generation and follow-up.
  • Learn and apply sales techniques through hands-on sales coaching.
  • Manage leads in the company CRM.
  • Provide excellent customer service to bankers, clients, and referral sources.
  • Consistently exceed borrower expectations and provide “Wow” service.
  • Follow the training plan and advance to a mortgage banker role.

Benefits

  • Base salary plus bonus incentives.
  • Comprehensive health, dental, and vision insurance plans available.
  • Company-paid life insurance.
  • Competitive flexible spending accounts (FSAs).
  • Company-sponsored Employee Assistance programs for financial planning, emotional support, legal guidance, and work-life solutions.
  • 401(k) with partial company match.
  • Employee appreciation events and employee recognition.
  • Ongoing mentorship from senior team members and banker trainings.
  • Paid on-the-job training.
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