About The Position

Novva is seeking a Junior Mission Critical Engineer to join its Data Center Mission Critical team. This role helps operate and maintain critical systems in the company’s data centers, including infrastructure involving electrical generation and distribution, cooling technologies, and fire protection systems. The engineer oversees mission-critical infrastructure outside normal business hours and supports internal work orders, preventative maintenance, and command center monitoring. The position is hourly, with day or night shifts available. Shifts are 12 hours, from 6 to 6, following a rotating pattern of 2 days on, 2 days off, 3 days on, and 2 days off.

Requirements

  • Ability to follow established processes.
  • Excellent verbal and written communication skills.
  • Ability to work independently as a self-starter.
  • Knowledge of general industry technologies and systems, including UPS, generators, and mechanical systems.
  • Ability to multitask and meet multiple demands.
  • Ability to lift up to 50 pounds.

Nice To Haves

  • Data center industry experience is preferred but not required.

Responsibilities

  • Conduct regular walkthroughs of the data center to assess system health and alerts.
  • Oversee mission-critical infrastructure outside normal business hours.
  • Monitor and respond to alerts from system monitoring tools.
  • Identify critical system issues with large-scale impact and escalate them.
  • Resolve or escalate facility and customer issues in a timely manner.
  • Provide local access and escort vendors and carriers.
  • Support internal work orders, preventative maintenance, and command center monitoring.
  • Track all work through the ticketing system.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Paid holidays
  • Paid maternity leave
  • Paid paternity leave
  • Bereavement leave
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